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網路攝影機故障排除
This page contains some things to try if your webcam doesn't work in VTube Studio.
Please try all of this before asking in the VTube Studio Discord!!
Click the orange "Log" button in the main menu in VTube Studio after turning on the webcam in the app. Are there any errors? You can also see the full logs by checking the text files in the "Logs" folder next to your "Live2DModels" folder.
If it's a USB webcam, try plugging it into a different USB port. That sometimes helps.
Go to the webcam settings and select the webcam again. Then start the tracking.
Webcam access can be turned on/off for individual apps in the Windows settings. Some anti-malware apps also block apps from accessing webcams. Make sure VTube Studio is allowed to access the webcam and not blocked.
Some antivirus- and other security-apps can block webcam access. Some do so by default. If you use any 3rd party antivirus-apps, check if they have webcam security settings. Some apps that have settings like that are "ESET Antivirus"
, "AVAST"
and "IObit Malware Fighter"
.
For "ESET Antivirus"
in particular, make sure to deactivate Webcam Protection
like this:
This should happen automatically when you get VTube Studio on Steam, but sometimes it doesn't seem to work. Make sure you have it installed, otherwise the webcam tracking won't work and you'll get some error like "Missing DLL"
in the logs.
You can get it here: (check the section "Visual Studio 2015, 2017, 2019, and 2022")
For example "Windows 10 N Edition". These versions lack some of the libraries required for the webcam tracking to work and you'll also get a "Missing DLL"
error in the logs. You'll need to download some additional libraries.
Find the correct version for your Windows version from this page and install: https://support.microsoft.com/en-us/topic/media-feature-pack-for-windows-10-n-and-windows-10-kn-editions-229a1ad7-7a3f-87f7-9f0b-ff92fb96b3e4
Usually this will be shown in the VTS logs as "No data from webcam - Maybe another app is using it?"
.
Often, VTS can't access the webcam because another app is still using it. This could happen if the camera is used in a scene in OBS, even if that scene is not open. Make sure your camera is used NOWHERE ELSE. For troubleshooting, I would also recommend just quitting all other apps/programs running on your PC and see if that helps.
The webcam tracker used by VTube Studio (OpenSeeFace) uses the local network to communicate with VTube Studio. Because of that, VPNs might interfere with VTube Studio webcam tracking. Try turning off your VPN, then start VTS and see if that helps. If that fixes your problem, find a way to add VTube Studio to the list of exceptions of your VPN app.
Sometimes, this helps fix webcam problems.
It can happen that security software deletes some files from the VTS directory that are required by the app to work. If you're running antivirus- or other security-software, make sure VTS is added as an exception. One anti-malware app that is known to cause issues for VTS is "IObit Malware Fighter".
To check if all files are there, run the Steam integrity check like this: https://help.steampowered.com/en/faqs/view/0C48-FCBD-DA71-93EB
Also make sure that VTube Studio is added as exception to your firewall and try turning off your firewall temporarily (remember to turn it back on again afterwards!!)
For now, having this device connected to your PC will cause VTube Studio to crash when selecting webcams. You'll have to disconnect for a moment when selecting and starting the webcam in VTS, otherwise it won't work.
Try moving the VTube Studio folder somewhere else. If it's somewhere in the Program Files (x86)
folder, move it to the Program Files
folder and see if that helps. You can always start VTube Studio without Steam like this.
Try starting the webcam tracker manually and see it it works outside of VTube Studio. You can do that by running the file run.bat
in the folder VTube Studio_Data\StreamingAssets\OpenSeeFaceTracker_v_1_20_2\binary
in your Steam files. This will show your webcam video including the tracking dots so don't do this on stream!! If this works but the tracker doesn't work in VTube Studio, that's an important clue for further troubleshooting.
If none of that helped, please ask in the VTube Studio Discord by creating a support thread. When creating a thread, please post your logs. The logs (.txt files) can be found in the Logs
folder next to the Live2DModels
folder.
如果本使用手冊沒有回答到您的問題,請在 VTube Studio Discord 伺服器中詢問!
- 介紹&需求
- 已知問題
- 在哪裡可以取得模型?
- Android vs. iPhone vs. 網路攝影機
- 開始使用
- 載入您自己的模型
- 載入您自己的背景
- VTube Studio 設定
- 顯示器光源
- 視覺效果
- Spout2 背景
- VTS 模型設定
- 表情(貼圖/表情符號)
- 動畫
- 動畫、追蹤、物理等之間的互動
- 串流到 Mac/電腦
- 使用 OBS 錄製/串流
- 不使用 Steam 啟動
- 以系統管理員身分啟動
- 復原舊版本的 VTS
- NVIDIA Broadcast 人臉追蹤器
- Google Mediapipe 人臉追蹤器
- Tobii 眼動追蹤器
- 手部追蹤
- 唇音同步
- 使用單一網路攝影機或 iPhone/Android 裝置控制多個模型
- 連線問題&故障排除
- 拍攝/分享螢幕截圖
- 物品系統
- Live2D 物品
- 重新著色模型和物品
- 錄製動畫
- 多人遊戲
- VNet 安全性
- Twitch 互動
- 新增特殊圖形網格功能
- 物品場景&物品快速鍵
- 外掛程式(YouTube、Twitch 等等)
- VTube Studio 模型檔案
- 在模型間複製設定
- 傳送資料至 VSeeFace
- Steam 工作坊
- 如何解決延遲問題
- 如何解決網路攝影機問題
- Live2D Cubism Editor 溝通
- 常見問答
- 隱私權政策、授權條款和其它條款