Live Show Cancellation and Show Archiving Policy MSP Waves

Purpose

This policy document defines the norms that govern Live Show cancellations and show archive provision for any MSP Waves hosted Live Show.

Necessity of a Live Show Cancellation Policy

The MSP Waves team is proud to present a nearly consecutive programming schedule for a consistent listening experience to our audience. We are proud to host such able DJ talent that serve our audience.

Many listeners have become accustomed to our consistent schedule. Expectations are set. Sometimes we fail to meet these expectations when Live Shows are canceled. In these cases, we may hear from listeners who express disappointment when Live Shows are canceled for any reason.

In order to strengthen the MSP/PAL community, the MSP Waves brand, and to grow our reputation, MSP Waves and its DJs and Operations team members must display consistency. Repeated and consecutive show cancellations have an adverse effect on the MSP/PAL community and the value of the MSP Waves brand.

We, therefore, have a responsibility to set norms to which we expect our DJs to adhere.

Notification Period for a Live Show cancellations

When a Live Show is canceled, a couple of things must happen:

1. A previously recorded show must be available to staff on the MSP Waves Discord Server that contains both audio and video media.
2. The Operations team must replace the canceled live stream with the recording.

This process requires time and additional resources, so please follow these polocies closely to make this easier for our volunteer staff.

Reasons

While DJs have a responsibility to deliver their weekly Live Show, we understand that this is not always possible.

We are not listing acceptable reasons for a show cancellation because we expect every DJ to want to do their show and only to cancel when absolutely necessary.

Here are the simple policies which are in effect from the moment of its application:

• Every Live Show must, on an continuous basis, make three recent recordings in video format available to the MSP Waves Ops team via mega.nz. Mega.nz has a free service which allows for up to 50 GBs storage. Mega.nz is also the fastest way that the Operations team can add any recording to the programming.

Steps:

• Create a free account on https://mega.nz if you don't have one already
• Create a show archive folder on your mega.nz account, create a link to the folder itself, and share this link on the MSP Waves Server #recorded-rebroadcasts channel.
  • Please do not send dlive, youtube or any other hosting service links, as downloads are cumbersome and often deliver an inconsistent quality that is not necessarily suitable for re-broadcast.
• Record your show via OBS or other means at the time of the broadcast.
  • If OBS is used, we suggest recording in mkv file format and remux the recording to mp4 once the recording is finalized. mkv will not corrupt if your OBS happens to crash while recording, which is certain with mp4
  • The naming convention of your show recording file should be show-name_date(MM-DD-YYYY).
• Upload any new recording to the mega.nz folder you have provided sometime after the show but prior to the beginning of your next scheduled Live Show.
• Keep in mind, this recording will play during your time slot, so if you start the recording of your show early, you will need to trim the beginning of the video before uploading so MSP Waves is not broadcasting dead air/sound check to an audience.

Following these policies will allow the Operations team to broadcast a recording at the best possible quality on short notice,

Cancellation Notification Period

As a general rule, MSP Waves requires notification as soon as it is clear that the DJ cannot host a show but at least 2 hours before scheduled show start.. The sooner, the better for all parties.

Retiring a Show

When a DJ misses more than 30% of their last 10 shows, MSP Waves reserves the right to cancel that show permanently. We will, however, ask to discuss the reasons/motivation of any DJ when this happens and try to take that into account. We would also offer to assist with alternatives to show cancellation where possible. However, it would be preferable for any DJ to seek alternatives proactively.

Alternatives to Show Cancellation

• Someone else hosts the show stream for the DJ if the DJ could host remotely.
• Provide a backup DJ who will deliver the Show for you on your behalf.

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We thank all DJs for their quality work and look forward to working with each of you long-term.

MSP Waves Station Managers

@globocop & @r0nd0n