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@@ -4,9 +4,12 @@ title: 'Suggested Responses' | |
Suggested responses are shown for incoming support requests. The responses use information from past support requests and optionally your [Knowledge Sources](/plain-ai/knowledge-sources). | ||
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<Info> | ||
This feature is currently in Beta and is not available to all customers. If you are interested in trying this feature, please reach out to us at [email protected] or via our shared Slack channel. | ||
Suggested Responses are only available in our [Scale tier](https://plain.com/pricing). If you are | ||
interested in using this feature please reach out to use on | ||
([email protected])[mailto:[email protected]]. | ||
</Info> | ||
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<Frame>![Suggested responses](/public/images/plain-ai-suggested-responses.png)</Frame> | ||
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To enable suggested responses go to **Settings** → **Plain AI** and toggle the suggested responses setting. | ||
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