Update to suggested responses (#139)

* update to suggested responses

* update copy

mint.json

@@ -110,7 +110,7 @@
 					"pages": [
 						"plain-ai",
 						"plain-ai/workflow",
-						"plain-ai/smart-ai-replies",
+						"plain-ai/suggested-responses",
 						"plain-ai/knowledge-sources"
 					]
 				},

plain-ai.mdx

@@ -18,8 +18,8 @@ To enable Plain AI, go to **Settings → Plain AI.**
   <Card title="Workflow" icon="shuffle" href="/plain-ai/workflow">
     Auto-triage your new support requests without lifting a finger.
   </Card>
-  <Card title="Smart AI Replies" icon="comment-arrow-up" href="/plain-ai/smart-ai-replies">
-    Smart replies based on your documentation.
+  <Card title="Suggested Responses" icon="comment-arrow-up" href="/plain-ai/suggested-responses">
+    Suggested responses based on your documentation.
   </Card>
   <Card title="Knowledge Sources" icon="brain" href="/plain-ai/knowledge-sources">
     Index documentation for use with Plain AI.

plain-ai/knowledge-sources.mdx

@@ -12,7 +12,7 @@ For installation and usage instructions, please see the [Plain CLI docs](https:/
 
 ### Labels
 
-If you provide a label type ID when indexing a document, Smart AI Replies will only use the documentation when the thread has the specified label type also associated.
+If you provide a label type ID when indexing a document, suggested responses will only use the documentation when the thread has the specified label type also associated.
 
 This is useful for example if you have different products that you support, with different documentation.
 

plain-ai/suggested-responses.mdx

@@ -0,0 +1,20 @@
+---
+title: 'Suggested Responses'
+---
+Suggested responses are shown for incoming support requests. The responses use information from past support requests and optionally your [Knowledge Sources](/plain-ai/knowledge-sources).
+
+<Info>
+This feature is currently in Beta and is not available to all customers. If you are interested in trying this feature, please reach out to us at [email protected] or via our shared Slack channel.
+</Info>
+
+<Frame>![Suggested responses](/public/images/plain-ai-suggested-responses.png)</Frame>
+
+To enable suggested responses go to **Settings** → **Plain AI** and toggle the suggested responses setting.
+
+Once enabled, they will be visible in the composer, when a suggested response is available, which can then be brought into the composer, for editing or sending.
+
+
+To index your documentation and add context for suggested responses, check out our [Knowledge sources documentation](/plain-ai/knowledge-sources).
+
+
+