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Documentation edits made through Mintlify web editor
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mintlify[bot] authored Jan 9, 2025
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Expand Up @@ -5,13 +5,13 @@ description: "Description of your new file."

We’ve partnered with Inkeep to make Keep, Inkeep’s copilot for support, available via API in your Plain workspace. 

Keep's Smart Assist mode analyzes the ticket you're currently looking at to generate intelligent suggestions to move the ticket forward.
Keep's Smart Assist mode analyzes the thread you're currently looking at to generate intelligent suggestions to move the conversation forward.

Suggestions can include:

1. Draft Answers: Editable responses that are likely to resolve the ticket.
1. Draft Answers: Editable responses that are likely to resolve the issue.

2. Quick Links: Relevant sources for the ticket, such as docs, previous support tickets, and Slack threads.
2. Quick Links: Relevant sources for the issue, such as docs, previous support requests, and Slack threads.

3. Summaries & To-Do's: Summaries of long conversations and actionable remaining to-dos.

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