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    • Amazon Connect Streams - a browser-based contact center integration API, typically with CRM systems.
      JavaScript
      Apache License 2.0
      316396171Updated Dec 3, 2024Dec 3, 2024
    • Amazon Connect Chat Interface - a browser-based customer chat widget for your website integrating with Amazon Connect ChatJS
      JavaScript
      MIT No Attribution
      4340312Updated Dec 1, 2024Dec 1, 2024
    • Examples of how to create and customize the customer side chat for Amazon Connect
      JavaScript
      Other
      214151619Updated Nov 30, 2024Nov 30, 2024
    • TypeScript
      Apache License 2.0
      0941Updated Nov 25, 2024Nov 25, 2024
    • Amazon Connect ChatJS - a browser-based contact center integration API for Chat on the Agent and Customer side.
      JavaScript
      Apache License 2.0
      5697123Updated Nov 25, 2024Nov 25, 2024
    • Swift
      Apache License 2.0
      1111Updated Nov 21, 2024Nov 21, 2024
    • Kotlin
      Apache License 2.0
      1010Updated Nov 21, 2024Nov 21, 2024
    • Documentation for Amazon Connect CTI Adapter for Salesforce.
      JavaScript
      Other
      3743168Updated Nov 21, 2024Nov 21, 2024
    • Swift
      MIT No Attribution
      2600Updated Oct 29, 2024Oct 29, 2024
    • This repository contains resources, examples, and projects to help Service Cloud Voice customers address some common requirements as they deploy Service Cloud Voice.
      Python
      Apache License 2.0
      545240Updated Oct 16, 2024Oct 16, 2024
    • .github

      Public
      360100Updated Oct 15, 2024Oct 15, 2024
    • Python
      Apache License 2.0
      3647215Updated Sep 26, 2024Sep 26, 2024
    • Python
      Apache License 2.0
      123323Updated Sep 21, 2024Sep 21, 2024
    • The Voicemail for Amazon Connect solution helps call center administrators and managers automate a voicemail solution using Amazon Connect. A customer can call in, enter the extension number of the agent they want to speak with, and leave a voicemail for that specific agent. The solution generates voicemail recordings and transcripts that are de…
      JavaScript
      Apache License 2.0
      786681Updated May 7, 2024May 7, 2024
    • Java
      MIT No Attribution
      1211Updated Apr 12, 2024Apr 12, 2024
    • video-call-escalation

      Public archive
      JavaScript
      MIT No Attribution
      121912Updated Nov 11, 2023Nov 11, 2023
    • TypeScript
      MIT No Attribution
      2102Updated Oct 18, 2023Oct 18, 2023
    • A collection of dependency free snippets for working with Amazon Connect, in multiple programming languages.
      JavaScript
      MIT No Attribution
      7112049Updated Aug 7, 2023Aug 7, 2023
    • This repository contains an example project on how to get started with Amazon Connect Chat Message Streaming APIs to enable SMS and Facebook messenger channels for customer service.
      JavaScript
      MIT No Attribution
      4024511Updated Jul 20, 2023Jul 20, 2023
    • JavaScript
      Apache License 2.0
      3942Updated Jul 19, 2023Jul 19, 2023
    • Amazon Connect Task JS - a browser-based contact center integration API for Tasks.
      JavaScript
      Apache License 2.0
      111945Updated Jul 19, 2023Jul 19, 2023
    • The AI Powered Speech Analytics for Amazon Connect solution provides the combination of speech to text transcription, translation into preferred languages, and insights for agents and supervisors all in real-time
      JavaScript
      Other
      535655Updated May 3, 2023May 3, 2023
    • Transcribe Live Customer Audio for Amazon Connect using Amazon Kinesis Video Streams and Amazon Transcribe
      Java
      MIT No Attribution
      10116451Updated Jan 5, 2023Jan 5, 2023
    • JavaScript
      MIT No Attribution
      5300Updated Jan 3, 2023Jan 3, 2023
    • JavaScript
      MIT No Attribution
      5510Updated Dec 8, 2022Dec 8, 2022
    • JavaScript
      MIT No Attribution
      16400Updated Jan 20, 2022Jan 20, 2022
    • Python
      MIT No Attribution
      7400Updated Aug 10, 2021Aug 10, 2021
    • JavaScript
      MIT No Attribution
      7100Updated Apr 23, 2021Apr 23, 2021
    • Swift
      MIT No Attribution
      5900Updated Jun 18, 2020Jun 18, 2020
    • A set of tools for working with audio created from Amazon Connect
      Python
      Apache License 2.0
      41000Updated Apr 21, 2020Apr 21, 2020