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5. Known Issues and Troubleshooting
Raphael Perez edited this page Apr 1, 2022
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To perform any troubleshooting, access to the log may be necessary. The log file is located at %Temp%\HealthCheck.log.
| Issue | Workaround |
|---|---|
| User DOMAIN\USERNAME does not have rights to WMI 'GetAutoUpgradeConfigs' on 'SERVERNAME' | Grant the User Full Administrator security role to the SCCM environment |
| SQL Server 'SERVERNAME' is running without minimum recommended memory configuration ('') | Grant the user VIEW SERVER STATE permission to the SQL Server |
| Unable to connect to the server 'SERVERNAME' via 'WMI (root\cimv2)' | Add the user to the Administrators group on server |
| Exception calling "OpenSubKey" with "1" argument(s): "Requested registry access is not allowed. | Execute the tool with Administrative rights (run as Administrator) |
| Management Point check when using HTTPS gives HTTP error 403.7 - Client Certificate required | Import the Management Point WebServer Certificate into the User's Certificate profile |
| An error occurred Exception calling "SaveAs" with "1" argument(s): "The process cannot access the file 'FileName' because it is being used by another process." | The report file is being used by another process (i.e. Word/Excel). Close the file before attempting to override it |