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This repository has been archived by the owner on Jun 16, 2023. It is now read-only.

Smart Customer Service

longdafeng edited this page Oct 14, 2014 · 2 revisions

This project help customer service. Help telephone hotline worker find the user's problem as soon as possible.


Every footprint in taobao/tmall will be log down, the project will analysis these logs, and store the latest 10 ~ 20 visited pages url of the user. Once the user call hotline telephone, the worker of telephone hotline will get to know the last several pages of the user, this will provide much help to find the user's problem.

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