set ticket create to pending status (#4015) (patch)

# Description Change to default status how tickets are opened in freshdesk from OPEN to PENDING
Clinical-Genomics · Dec 11, 2024 · 02dee1e · 02dee1e
1 parent 12dd89b
commit 02dee1e
Showing 1 changed file with 1 addition and 1 deletion.
diff --git a/cg/clients/freshdesk/models.py b/cg/clients/freshdesk/models.py
@@ -15,7 +15,7 @@ class TicketCreate(BaseModel):
     name: str
     priority: int = Priority.LOW
     source: int = Source.EMAIL
-    status: int = Status.OPEN
+    status: int = Status.PENDING
     subject: str
     tags: list[str] = []
     type: str | None = None