Skip to content
New issue

Have a question about this project? Sign up for a free GitHub account to open an issue and contact its maintainers and the community.

Sign up for GitHub

By clicking “Sign up for GitHub”, you agree to our terms of service and privacy statement. We’ll occasionally send you account related emails.

Already on GitHub? Sign in to your account

Jump to bottom

Update Troubleshooting.md #58

Open
wants to merge 1 commit into
base: master
Choose a base branch
from
Open

Update Troubleshooting.md #58

Changes from all commits
Commits
Show all changes
1 commit
Select commit
File filter

Filter by extension

Filter by extension
Conversations
Failed to load comments.
Loading
Jump to
Jump to file
Failed to load files.
Loading
Diff view
Diff view
13 changes: 13 additions & 0 deletions docs/troubleshooting.md
View file
Open in desktop
Original file line number Diff line number Diff line change
Expand Up @@ -290,6 +290,19 @@ There was an issue with the installing of the drivers certificate, so the driver
[This Guide](guests.md#upgrade-from-citrix-xenserver-client-tools) may help you through the process.


### My Windows VM can't connect to a secure internet after installing PV-tools/drivers (E.G SSL errors when trying to access websites, copying files from a pc to the VM ETC.)
Copy link
Member

Choose a reason for hiding this comment

The reason will be displayed to describe this comment to others. Learn more.

Try to use a shorter title, eg "Windows SSL issues" and then explain more in details if you want after the title with more words 👍


#### Cause
TCP offloading is enabled for Citrix PV drivers in windows, This can cause TSL/SSL problems.
Copy link
Member

Choose a reason for hiding this comment

The reason will be displayed to describe this comment to others. Learn more.

  1. I think TCP offloading is enabled in all PV drivers, not specifically Citrix PV drivers, so maybe no need to put Citrix in there
  2. I would say "[…] in Windows, that could cause TLS/SSD problems" (see the multiple typos and wrong/missed caps)


#### Symptoms
* Remote desktop gives you an error when trying to access the windows VM
* Accessing websites gives TSL/SSL errors.
* Copying files from 'pc1' to the windows VM gets stuck (and might even crash your explorer.exe)
Copy link
Member

Choose a reason for hiding this comment

The reason will be displayed to describe this comment to others. Learn more.

What's pc1 in this context?


#### Solution
Disable TCP-offloading. To do this: Go to your Control Panel >> Network and Internet >> Network and Sharing >> Change Adapter Settings >> Right click your PV adapter >> properties. From there you want to go to: Configure >> Advanced, and disable every offloading option.
Copy link
Member

Choose a reason for hiding this comment

The reason will be displayed to describe this comment to others. Learn more.

Take care of caps when needed (or not). Also, maybe new line after the todo this?


## After Upgrade

### The Server stays in Maintenance Mode
Expand Down