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sgr banner #140

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Nov 27, 2024
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sgr banner #140

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5 changes: 4 additions & 1 deletion plain-ai/suggested-responses.mdx
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Expand Up @@ -4,9 +4,12 @@ title: 'Suggested Responses'
Suggested responses are shown for incoming support requests. The responses use information from past support requests and optionally your [Knowledge Sources](/plain-ai/knowledge-sources).

<Info>
This feature is currently in Beta and is not available to all customers. If you are interested in trying this feature, please reach out to us at [email protected] or via our shared Slack channel.
Suggested Responses are only available in our [Scale tier](https://plain.com/pricing). If you are
interested in using this feature please reach out to use on
([email protected])[mailto:[email protected]].
</Info>


<Frame>![Suggested responses](/public/images/plain-ai-suggested-responses.png)</Frame>

To enable suggested responses go to **Settings** → **Plain AI** and toggle the suggested responses setting.
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