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Chat docs edit #120

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merged 3 commits into from
Oct 23, 2024
Merged

Chat docs edit #120

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Documentation edits made through Mintlify web editor
mintlify[bot] Oct 23, 2024
aefe6e2
Documentation edits made through Mintlify web editor
mintlify[bot] Oct 23, 2024
af93e6b
Fix lint
jordrake Oct 23, 2024
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5 changes: 5 additions & 0 deletions chat.mdx
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Expand Up @@ -27,6 +27,11 @@ Here’s how to get started:
`Plain.init` function. These are the available options:
<Snippet file="chat/customization.mdx" />
</Step>
<Step title="Add conditional auto-responses">
You can add conditional auto-responses to chat by heading to the "auto-responses" section of
your workplace settings. Set conditions based on tier or business hours, and let your customers
know when they'll receive a response.
</Step>
<Step title="Viewing Chats in Plain">
Each new conversation in the Chat widget creates a new thread in Plain. You can view and respond
to these threads in the Plain app.
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