Updated ingestion modes (#110)

team-plain · Oct 16, 2024 · fc4ee0f · fc4ee0f
1 parent 58fee24
commit fc4ee0f
Showing 1 changed file with 1 addition and 1 deletion.
diff --git a/slack/ingestion-modes.mdx b/slack/ingestion-modes.mdx
@@ -29,7 +29,7 @@ Otherwise, new threads will be created for each of the messages.
 
 If you want to always associate a Plain thread to a single Slack thread, you can enable One-to-one mode.
 
-Every new message on a channel will start a new Plain thread. Any subsequent messages within the Slack thread will be appended to the Plain thread.
+Every new message from a customer on a channel will start a new Plain thread. Any subsequent messages within the Slack thread will be appended to the Plain thread.
 
 ## Manual