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Merge branch 'main' into team-reporting-docs
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andrewblaney authored Dec 13, 2024
2 parents 962101a + da86c3c commit acaae6b
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3 changes: 2 additions & 1 deletion _snippets/chat/customization.mdx
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Expand Up @@ -58,7 +58,8 @@ Plain.init({
launcherIconColor: '#FFFFFF';
}

// Optional. Logo which is shown in the header of the chat intro screen
// Optional. Logo which is shown in the header of the chat intro screen.
// If you have uploaded a logo in your chat settings, this setting will take priority over that.
logo: {
// url to get the logo from
url: 'http://example.com';
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2 changes: 1 addition & 1 deletion api-reference/graphql/threads.mdx
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Expand Up @@ -7,7 +7,7 @@ Threads are the core of Plain's data model and equivalent to tickets or conversa

Threads are automatically created when a new email is received but can also be created via the API (when a customer submits a contact form for example).

Threads have a status which can be in either `Todo`, `Snoozed` or `Done` and can only be assigned to one person.
Threads have [a status](/statuses) and can be assigned to multiple users.

Threads belong to one customer but can contain multiple email threads and customers.

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