update docs

reporting/metrics.mdx

@@ -9,6 +9,7 @@ Now, the nerdy bit - this is a breakdown of the exact metrics we show in Reporti
 | New threads created per day   | A count of new threads being created.                                        |
 | Threads re-opened per day     | A count of threads that transition back to Todo from either Snoozed or Done. |
 | Threads moved to Done per day | A count of threads transitioned to Done.                                     |
+| Messages sent per user        | A count of messages sent by each user.                                       |
 
 **First response time**
 

reporting/team-reporting.mdx

@@ -8,11 +8,4 @@ To access team reporting:
 	1.	Navigate to Reporting
 	2.	Click the Team Reporting button
 
-The Team Overview provides a high-level snapshot of your team’s overall performance. Metrics available in this view include:
-	-	Message Send Count: The total number of messages sent by the team.
-	-	Median First Response Time: The median time taken for the first response to a customer.
-	-	Median Next Response Time: The median time taken for follow-up responses.
-	-	Median Resolution Time: The median time it takes to resolve a thread.
-	-   Customer Waiting Time: The median time threads spend in Todo.
-
-The above metrics can also be viewed for an individual team member by selecting the team member from the Team table.
+The Team Overview provides a high-level snapshot of your team’s overall performance. For more information on the metrics included, see [Metrics](/reporting/metrics).

reporting/using-reporting.mdx

@@ -1,6 +1,6 @@
 You can access Reporting from the left sidebar of the Plain app or by hovering over a Label, Tier, Group or Company tag on a thread.
 
-Reporting give you the following metrics and much more:
+Reporting gives you the following metrics and much more:
 
 1. **Support volume**: The number amount of threads in your queue at any given point in time.
 2. **First response time**: How quickly your customers receive a first reply from you.