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Merge branch 'main' into chat-docs
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jordrake authored Oct 11, 2024
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title: 'Reply to threads'
---

You can reply to a thread using the `replyToThread` mutation, as long as the thread's communication channel is either `EMAIL` or `SLACK`. This information is available in the thread as the `channel` field.
You can reply to a thread using the `replyToThread` mutation, as long as the thread's communication channel is either `EMAIL`, `SLACK` or 'MS_TEAMS'. This information is available in the thread as the `channel` field.

If it is not possible to reply to a thread, you will get the mutation error code [`cannot_reply_to_thread`](/api-reference/graphql/error-codes#cannot_reply_to_thread) and a message indicating why.

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