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Documentation edits made through Mintlify web editor
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mintlify[bot] authored Sep 2, 2024
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Expand Up @@ -9,7 +9,7 @@ Plain **does not** provide any UI components or a drop-in script tag. Instead, y

When a contact form is submitted, you first [create the customer in Plain](/api-reference/graphql/customers/upsert) and then [create a thread](/api-reference/graphql/threads/create) in Plain.

Depending on your desired behavior, you can also do other things as part of the form submission, such as [add the customer to a customer group](/api-reference/graphql/customers/customer-groups), [set labels](/labels), and add a priority to a thread. Contact forms can take any shape and be very specific to your product and customers.
Depending on your requirements, you can also do other things as part of the form submission, such as [add the customer to a customer group](/api-reference/graphql/customers/customer-groups), [set labels](/labels), and add a priority to a thread. Contact forms can take any shape and be very specific to your product and customers.

Here are just a few examples as starting points for you to customize:

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