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Add autoresponder docs (#17)
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* add autoresponder docs

* Update autoresponders.mdx

Co-authored-by: David Leyland <[email protected]>

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Co-authored-by: David Leyland <[email protected]>
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mattvagni and DLeyland authored Dec 21, 2023
1 parent 0d16fc1 commit 388f342
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14 changes: 14 additions & 0 deletions autoresponders.mdx
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---
title: 'Autoresponders'
---

To set up an autoresponder go to **Settings****Autoresponder**

An autoresponder can be useful in situations of acute support load, such as during incidents, or to confirm you received a support request and manage expectations with customers.

Autoresponder messages are best kept short and personable without too many links or formatting. Messages which are too long and scripted will often just be ignored as they are too obviously automated.

<Warning>
If you are on our [Slack beta](/slack) please be aware that autresponders are not yet supported
for threads created via Slack.
</Warning>
3 changes: 2 additions & 1 deletion mint.json
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"reporting",
"snippets",
"shortcuts",
"company-support"
"company-support",
"autoresponders"
]
},
{
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2 changes: 1 addition & 1 deletion package.json
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"lint:prettier": "prettier --check './**/*.{js,ts,tsx,md,mdx}'"
},
"dependencies": {
"mintlify": "^4.0.58",
"mintlify": "^4.0.82",
"prettier": "^3.1.0"
}
}
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