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Merge branch 'main' into p-8447-rule-engine-docs
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preslavmihaylov authored Sep 23, 2024
2 parents 14249c9 + 17dbd35 commit 07450b2
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2 changes: 1 addition & 1 deletion integrations/helpscout.mdx
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---
title: 'Help Scout importer'
title: 'Help Scout Sync'
---

To connect your Help Scout account, head to **Settings****Help Scout importer** and follow the instructions.
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22 changes: 14 additions & 8 deletions integrations/hubspot.mdx
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---
title: 'Hubspot importer'
title: 'HubSpot Sync'
---

To connect your Hubspot account, head to **Settings****Hubspot importer** and follow the instructions. It will take a couple of clicks.
<Warning>
HubSpot Importer is only available in our [Scale tier](https://plain.com/pricing). If you are
interested in using this feature please reach out to use on
([email protected])[mailto:[email protected]].
</Warning>

When you connect your Hubspot account with Plain, we will import:
To connect your HubSpot account, head to **Settings****HubSpot importer** and follow the instructions. It will take a couple of clicks.

When you connect your HubSpot account with Plain we will import:

- all your contacts as Plain **customers**
- the companies linked to those contacts as Plain [**tenants**](/tenant-support)

After you connect for the first time, we will import all your existing data. From that point, any new connection or account that you create in your Hubspot account, will be automatically synced into Plain.
After you connect for the first time, we will import all your existing data. From that point, any new connection or account that you create in your HubSpot account, will be automatically synced into Plain.

<Info>
The data created through the Hubspot importer will not trigger any webhooks or auto-responders.
The data created through the HubSpot importer will not trigger any webhooks or auto-responders.
</Info>

To stop syncing data from Hubspot, click on _Disconnect_ in **Settings****Hubspot importer**.
To stop syncing data from HubSpot, click on _Disconnect_ in **Settings****HubSpot importer**.

<Note>
We will only **create** new records in Plain, we will **never update** existing ones:

- once a contact is synced into Plain, further changes to that contact in Hubspot (e.g. changing their name) will not be synced into Plain
- if a customer or tenant is modified **on Plain** after syncing them from Hubspot, further syncs from Hubspot will not override your changes on Plain
- once a contact is synced into Plain, further changes to that contact in HubSpot (e.g. changing their name) will not be synced into Plain
- if a customer or tenant is modified **on Plain** after syncing them from HubSpot, further syncs from HubSpot will not override your changes on Plain

</Note>

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