Merge pull request #98 from GooBall/sla

Add SLA page

assets/dynamic/sla.html

@@ -0,0 +1,34 @@
+<p>The SCD Cloud is a service developed for use within Scientific Computing and the wider STFC for developing and supporting projects. SCD Cloud usage must comply with the <a href="https://cloud.stfc.ac.uk/tos">Terms of Service</a>. If you have any questions regarding the following, please contact <a href="mailto:[email protected]">[email protected]</a></p>
+<p>By continuing to log in you accept the following Service Level for Virtual Machines (VMs):</p>
+<ul>
+
+
+    <li>Support</li>
+    <ul>
+        <li>Technical Support for the SCD Cloud is offered during working hours.</li>
+        <li>Tickets will be responded to within 2 working days.</li>
+        <li>Support for the end-users of services hosted on the SCD Cloud is not provided, this includes but is not limited to using the Operating System.</li>
+    </ul>
+    <br>
+    <li>Availability</li>
+    <ul>
+        <li>We endeavour to minimize downtime of VMs however some is inevitable.</li>
+        <li>Services built on the SCD Cloud where availability is important must be architected in such a way that they can tolerate VMs being unavailable.</li>
+        <li>VMs are configured to update automatically although monthly reboots will be required.</li>
+    </ul>
+    <br>
+    <li>Storage</li>
+    <ul>
+        <li>The storage underlying the SCD Cloud is resilient for the purposes of availability of VMs.</li>
+        <li>VMs on the SCD Cloud should not be used as a persistent Datastore.</li>
+        <li>If you require more security for your data then arrange to back up your VMs.</li>
+    </ul>
+    <br>
+    <li>Maintenance</li>
+    <ul>
+        <li>We will endeavour to provide notification of scheduled downtimes of 2 working days.</li>
+        <li>Regular maintenance will take place on Wednesday mornings between 10am and 12pm. The service should be considered at risk during this period.</li>
+        <li>If a security patch requires it, you will normally be given 5 working days within which to reboot VMs, after which time a reboot will be forced.</li>
+        <li>We reserve the right to reboot VMs without notice in order to preserve the integrity of the service.</li>
+    </ul>
+</ul>

controllers/home.py

@@ -16,6 +16,12 @@ def tos(self):
         EMAIL = cherrypy.request.config.get("email")
         return {"email" : EMAIL}
 
+    @cherrypy.tools.jinja(template="home/sla.html")
+    @cherrypy.expose
+    def sla(self):
+        EMAIL = cherrypy.request.config.get("email")
+        return {"email" : EMAIL}
+
     @cherrypy.tools.jinja(template="home/login.html")
     @cherrypy.expose
     def login(self):

views/home/login.html

@@ -15,7 +15,7 @@
     <div class="col-md-6">
         <h1 class="page-header">Login</h1>
         <p>
-            You can access the cloud and any of your virtual machines with your Federal Credentials. By proceeding to log in, you agree to the <a href="/tos">Terms of Service</a>.
+            You can access the cloud and any of your virtual machines with your Federal Credentials. By proceeding to log in, you agree to the <a href="/tos">Terms of Service</a> and <a href="/sla">Service-level Agreement</a>.
         </p>
     </div>
     <div class="col-md-4 col-md-offset-1">
@@ -44,4 +44,4 @@ <h1 class="page-header">Login</h1>
         </div>
     </div>
 </div>
-{% endblock %}
+{% endblock %}

views/home/sla.html

@@ -0,0 +1,19 @@
+{% set title = "Service-level Agreement" %}
+
+{% extends "layout.html" %}
+
+{% block javascript %}
+<script type="text/javascript">
+    $('#sla').load('assets/dynamic/sla.html');
+</script>
+{% endblock %}
+
+{% block content %}
+<div class="row">
+    <div class="col-md-12">
+        <h1 class="page-header">Service-level Agreement</h1>
+        <p><span id="sla"></span></p>
+    </div>
+</div>
+
+{% endblock %}

views/layout.html

@@ -29,6 +29,7 @@
                 <ul class="nav navbar-nav">
                     <li{{ ' class="active"' if title == 'Home' }}><a href="/">Home</a></li>
                     <li{{ ' class="active"' if title == 'Terms of Service' }}><a href="/tos">Terms</a></li>
+                    <li{{ ' class="active"' if title == 'Service-level Agreement' }}><a href="/sla">SLA</a></li>
                     <li{{ ' class="active"' if title == 'Machine FAQ' }}><a href="/faq">FAQs</a></li>
                 </ul>
                 <ul class="nav navbar-nav navbar-right">
@@ -64,7 +65,7 @@
 
     <footer class="footer">
         <div id="footer-bottom" class="text-center">
-            &copy; Copyright STFC 2016 &nbsp; | &nbsp;<a href="/tos">Terms of Service</a>&nbsp; | &nbsp;<a href="/faq">Frequently Asked Questions</a>&nbsp; | &nbsp;<a href="https://github.com/stfc/cloud">GitHub</a>&nbsp; | &nbsp;<a href="https://github.com/stfc/cloud/issues">Issue Tracker</a>
+            &copy; Copyright STFC 2016 &nbsp; | &nbsp;<a href="/tos">Terms of Service</a>&nbsp; | &nbsp;<a href="/sla">Service-level Agreement</a>&nbsp; | &nbsp;<a href="/faq">Frequently Asked Questions</a>&nbsp; | &nbsp;<a href="https://github.com/stfc/cloud">GitHub</a>&nbsp; | &nbsp;<a href="https://github.com/stfc/cloud/issues">Issue Tracker</a>
         </div>
     </footer>
     <script src="/assets/components/jquery/jquery-2.2.0.min.js"></script>