Splunk 10.x Pods do not start - mongodb migration issue

[drnguyen]

We encountered the exact issue as described in #1489

Our environment is K8S open source.

Has there been any news whether the issue has been or will be fixed?

Below are the logs:

$ kubectl exec -n splunk -it tsc-standalone-0 -- cat /opt/splunk/var/log/splunk/migration.log.2026-05-07.11-44-08
Defaulted container "splunk" out of: splunk, copy-apps (init)

Migrating to:
VERSION=10.0.2
BUILD=e2d18b4767e9
PRODUCT=splunk
PLATFORM=Linux-x86_64

-> Currently configured KVSTore database path="/opt/splunk/var/lib/splunk/kvstore"
-> Version file="/opt/splunk/var/run/splunk/kvstore_upgrade/versionFile42" does not exists or not accessible!
-> Currently used KVSTore version=. Expected version=4.2 or version=7.0
CPU Vendor: AuthenticAMD
CPU Family: 25
CPU Model: 1
CPU Brand: (
AVX Support: Yes
SSE4.2 Support: Yes
AES-NI Support: Yes

-> isSupportedArchitecture=1
-> isKVstoreDisabled=0
-> isKVstoreDatabaseFolderExist=1
-> isKVstoreDiagnosticsFolderExist=1
-> isKVstoreVersionFileFolderExist=1
-> isKVstoreVersionFileFolderEmpty=0
-> isKVstoreVersionFileMatched=1
-> isKVstoreVersionFromBsonMatched=0
-> isSupportedArchitecture=1

• Active KVStore version upgrade precheck FAILED!
  -- This check is to ensure that KVStore version 4.2 been in use.
  -- In order to fix this failed check, re-install the previous Splunk version, and follow the KVStore upgrade documentation: https://docs.splunk.com/Documentation/Splunk/9.3.0/Admin/MigrateKVstore#Upgrade_KV_store_server_to_version_4.2 .
  Some upgrade prechecks failed!
  ERROR while running splunk-preinstall.