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Clarify the no timeout/kick/ban on staff conflict resolution
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DrSmugleaf committed Jul 5, 2024
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2 changes: 1 addition & 1 deletion src/en/staff/staff-conflict-resolution.md
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Expand Up @@ -7,7 +7,7 @@ If a conversation makes one or more Staff members uncomfortable to the point tha
- DM one or multiple Community Moderators and Project Managers, linking them to the ongoing fight and saying that it needs conflict resolution.
- If you are involved in the fight or argument, immediately disconnect, do not engage further, and do not even open or read the channel.
- Do not go to another channel on the SS14 discord to vent your frustration.
- **It is completely prohibited to time out, kick or ban any Staff member.**
- **It is completely prohibited to time out, kick or ban any Staff member as a form of initial conflict resolution. See below for the only cases where this may be done.**
- Warn everyone involved that they need to immediately disengage and close the channel.
- If after **three warnings** someone continues to do so, **DM then with another warning**.
- **If they further refuse to disengage and two Project Managers (who are not personally involved in the fight) agree to do so**, only then may a Project Manager or Community Moderator time them out for only ten (10) minutes while the Project Managers come to a collective decision on how to resolve the situation.
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