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Platform availability issues #587

Description

@aliasflavius

System: Windows 10 21H2
User agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/151.0.0.0 Safari/537.36

I didn't know where I could report this, as it's not a security issue and not an API issue, but it's a Soundcloud functionality issue for which I found no section in the site where I can report.

In short, lately, since about a few weeks ago, some tracks take a long time to load, sometimes they don't even load at all and I get a "missing track" message. But today, it was even weirder, first the track failed to load and then it started playing after displaying that it's missing:

Image

Sometimes I click on a track title to load the page where it's located and it doesn't even load.
I don't think this is on my end, I have 1Gpbs internet and good ping with most of Europe (I live in Europe) and these issues did not exist one month ago. It seems to be a recent problem. There's an overall general slowness to how Soundcloud lately works.

I've just clicked on another track and it kept loading and loading and after a while dev tools reported this:

Image

Eventually it managed to load the track but for a few tens of seconds the page only displayed skeleton loaders.
This appears to be a backend issue, maybe more will report it and you can get some confirmation and make a connection with some recent changes on your backend.

If this issue does not belong here, you can tell me where I should raise it or redirect it, if you can, to the right place.

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