This system is implemented for Somaiaya College and it is live project.
The Complaint Box is a web-based application and it is designed to keep track of complaints registered.
any Somaiya student/staff can do complain.
He/she have to use Somaiya mail to do complain.
complain done by the user is forwarded to the respective department.
Department will take action on the complaints.
The Administrator can control all the activities in the system like creating a new department,assing department, view details of all complains etc.
This System able to show the reports like department-wise pending, solved, in progress complains.
This project is live on