This system is all about providing an easier way to communicate citizens with PMC(Pune Municipal Corporation) and register their complaints and issues with PMC in a smarter way and in a simple manner.
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A citizen should be able to raise his query in a more easier way from anywhere in this world via internet and web portal.
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The citizen is also able to track it’s complain right from the day the complaint is raised till it is completed.
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The citizen can also vote on the social problems that has to be addressed by the municipal corporation.
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The proposed software product can be used by any citizen of India to raise complaints.
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The system will also be used by the Municipal Corporation to solve them.
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The system will also have a voting system for the social problems in the society to draw attention and help solve the problems quicker.
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Add citizen: A new firebase document containing citizen information is created.
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Add Authority: A new firebase document containing authority information is create.
- User can lodge complaints with related images and a proper description.
- Users can lodge a social complaint where users can vote to draw attention to the problems faced by a majority of the people.
- The citizen and the authority can view their profile in the app.
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https://drive.google.com/open?id=1qKc9sJPar1uzPMt2n9hGL3b9NjccO3G3