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A Python app that can remotely perform device resets on Cisco VoIP phones.

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rlad78/cisco-voip-device-reset

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Cisco VoIP Device Reset Tool

A simple GUI interface that allows you to connect to and remotely reset your Cisco IP phones.

Note: At this time, only Cisco 8800 series phones are supported. There is planned support coming for Cisco 7800 models.

Important Note: This project is still in its early stages of development. Only a single server and a handful of devices have been tested so far.

Features

  • Performs resets that could normally only be done in-person
  • Automatically navigates device menus using opencv computer vision
  • Fetches device screenshots at every step
  • Press device keys as if you were physically at the phone
  • Stores user credentials securely using OS's encrypted keyring

Requirements

This tool makes use of Cisco's AXL API service. Before using this tool, please ensure that

  • You have enabled "Cisco AXL Web Service" in CUCM Servicability
  • Your administrator account has the role "Standard AXL API Access"

For more details on getting AXL set up, please see these instructions.

Installation

Executables are available in the releases section for Windows, macOS (M1 and Intel), and Linux (coming soon). These are made using PyInstaller, so the app will take awhile to load.

If you would like to run the app from source, you will need:

Clone or download the repository. In a terminal, navigate to the root folder of the repository. After installing Python 3.9 and Poetry, run the following:

poetry install --no-dev
poetry run gui

Known Bugs/Issues

  • On macOS, the keychain may ask you for permission for the app to access keychain passwords. The app only has access to passwords it adds to the keychain itself.

Acknowledgements

Big thanks to PresidioCode for developing and publishing the ciscoaxl Python module. None of this would have been possible without the groundwork that they laid.