How to collect WebRTC logs

The Embeddable widget use Browser WebRTC API for voice transmission. To track voice issue, it is required to collect WebRTC logs.

To collect:

1. Open chrome://webrtc-internals/ page in Browser

2. Toggle "Enable diagnostic audio recordings"

It will prompt user to select a path to save log files. Create a new folder for it

3. Keep the chrome://webrtc-internals/ OPENED, and go to the Embeddable widget to reproduce the issue

4. Once the issue reproduced, go back to chrome://webrtc-internals/ page

5. Click "Download the WebRTC internal dump" to save webrtc_internals_dump file.

6. Go to the folder that you create in Step 2

7. Upload all files in the folder and webrtc_internals_dump file to Google drive, and share them to RingCentral developer support