Firefox: Extension shows whitescreen

[bkchr]

When trying to sign a transaction, the extension window only shows a white screen. At the beginning you see the window, flashing really fast to just a white screen.

(Also trying to open the window via the extension, shows the same result.)

The following error is printed in the console:

Uncaught TypeError: C.name is undefined
    MA moz-extension://2d853b4a-544b-4b75-881b-38d1f4b49329/extension.js:389
    Ca moz-extension://2d853b4a-544b-4b75-881b-38d1f4b49329/extension.js:2
    _s moz-extension://2d853b4a-544b-4b75-881b-38d1f4b49329/extension.js:2
    Cc moz-extension://2d853b4a-544b-4b75-881b-38d1f4b49329/extension.js:2
    bu moz-extension://2d853b4a-544b-4b75-881b-38d1f4b49329/extension.js:2
    vu moz-extension://2d853b4a-544b-4b75-881b-38d1f4b49329/extension.js:2
    yu moz-extension://2d853b4a-544b-4b75-881b-38d1f4b49329/extension.js:2
    au moz-extension://2d853b4a-544b-4b75-881b-38d1f4b49329/extension.js:2
    ou moz-extension://2d853b4a-544b-4b75-881b-38d1f4b49329/extension.js:2
    E moz-extension://2d853b4a-544b-4b75-881b-38d1f4b49329/extension.js:2
    O moz-extension://2d853b4a-544b-4b75-881b-38d1f4b49329/extension.js:2
[extension.js:389:2875](moz-extension://2d853b4a-544b-4b75-881b-38d1f4b49329/extension.js)
    MA moz-extension://2d853b4a-544b-4b75-881b-38d1f4b49329/extension.js:389
    Ca moz-extension://2d853b4a-544b-4b75-881b-38d1f4b49329/extension.js:2
    _s moz-extension://2d853b4a-544b-4b75-881b-38d1f4b49329/extension.js:2
    Cc moz-extension://2d853b4a-544b-4b75-881b-38d1f4b49329/extension.js:2
    bu moz-extension://2d853b4a-544b-4b75-881b-38d1f4b49329/extension.js:2
    vu moz-extension://2d853b4a-544b-4b75-881b-38d1f4b49329/extension.js:2
    yu moz-extension://2d853b4a-544b-4b75-881b-38d1f4b49329/extension.js:2
    au moz-extension://2d853b4a-544b-4b75-881b-38d1f4b49329/extension.js:2
    ou moz-extension://2d853b4a-544b-4b75-881b-38d1f4b49329/extension.js:2
    E moz-extension://2d853b4a-544b-4b75-881b-38d1f4b49329/extension.js:2
    O moz-extension://2d853b4a-544b-4b75-881b-38d1f4b49329/extension.js:2

[bee344]

@bkchr What chain are you connected to? Or does this happen for several chains? Did you update the extension's metadata before this?

[bkchr]

This was while being connected to polkadot collectives. Did not tried others.

[bkchr]

On Polkadot I see the same.

[TarikGul]

I'm having trouble reproducing, but I have a few other ideas. I think we have a solid idea where this is happening in the codebase though!

[MishoKanaria]

I have also experienced the white screen issue on Chrome. I narrowed it down to Display Address Format to Mythos. Once selected, I cannot remove the white screen

[TarikGul]

Thank you for the extra info - I have a weird suspicion the following is also relavent - polkadot-js/common#1917

[michalkucharczyk]

I saw the same problem,updating metadata on collectives helped (not sure however how it happened since the extension was white).

[bkchr]

I saw the same problem,updating metadata on collectives helped (not sure however how it happened since the extension was white).

That worked for me as well!

[liv-ci]

I have also experienced the white screen issue on Chrome. I narrowed it down to Display Address Format to Mythos. Once selected, I cannot remove the white screen

I exactly have this issue. Do you know how to fix that ?

[liv-ci]

I saw the same problem,updating metadata on collectives helped (not sure however how it happened since the extension was white).

That worked for me as well!

When I try to use the Mythos Address Format from the Polkadot Js wallet I keep having the white screen despite the fact that I have updated the metadata for all the parachains. Do you know a fix for that ?

[TarikGul]

Moving this up to High Priority, and will have it pushed up the queue and looked at on Monday.

[70m4w0k]

I have the same issue but error is different :
Out of range ss58Format specified

• updating metadata on collectives didn't helped
• no metadata updatable on mythos

[edit]
It works on private navigation

[TarikGul]

I have the same issue but error is different : Out of range ss58Format specified

• updating metadata on collectives didn't helped
• no metadata updatable on mythos

[edit] It works on private navigation

Are you getting this same error by trying to access Mythos or is it collective which is giving you the out off ss58 range?

[TarikGul]

@liv-ci @70m4w0k If either of you could share step by step how you got to the white screen that would be super helpful!

[MishoKanaria]

@liv-ci @70m4w0k If either of you could share step by step how you got to the white screen that would be super helpful!

I'm using Brave browser, a chromium based browser. When selecting to display addresses in Mythos format in the extension the application goes white. The only solution I've found is to reinstall. Hope this helps