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White screen on the Polkadot Js extension after Display Mythos Address #1489

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liv-ci opened this issue Dec 8, 2024 · 2 comments
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@liv-ci
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liv-ci commented Dec 8, 2024

  • I'm submitting a ...

    • Bug report
    • Feature request
    • Support request
    • Other
  • What is the current behavior and expected behavior?

When trying to sign a transaction, the extension window only shows a white screen. Initially, the window appears but flashes quickly to just a white screen. This issue also occurs on Chrome. The issue happened when I tried to set "Display Address Format" to Mythos. Once selected, I cannot remove the white screen even after updating the metadata for all the parachains.

The expected behavior is for the extension to display the sign transaction window properly and allow interaction without causing the screen to turn white.

  • What is the motivation for changing the behavior?

I want to be able to sign transactions again without experiencing the white screen issue, especially since I have lost my seed phrases and cannot afford to delete and reinstall the extension.

  • Please tell us about your environment:

    • Version: 0.56.1

    • Environment: MacOs

      • Browser
      • Node.js
      • Other
    • Language:

      • JavaScript
      • TypeScript
      • Other
@TarikGul
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TarikGul commented Dec 8, 2024

Closing - duplicate of #1458

@polkadot-js-bot
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This thread has been automatically locked since there has not been any recent activity after it was closed. Please open a new issue if you think you have a related problem or query.

@polkadot-js polkadot-js locked as resolved and limited conversation to collaborators Dec 15, 2024
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3 participants