Coming from the fact that it is not so easy to troubleshoot device registration issues and it does take some time, but now, using Device Registration Troubleshooter tool it is not complex anymore :)
DSRegTool PowerShell is a comprehensive tool that performs more than 50 different tests that helps you to identify and fix the most common device registration issues for all join types (Hybrid Azure AD joined, Azure AD Joined and Azure AD Register).
You can run DSRegTool as a normal user, except with option #3 and option #7 where you need to run DSRegTool with a user who has local admin permissions
Download and run the DSRegTool.ps1 script from this GitHub repo.
DSRegTool facilitates troubleshooting device registration issues for different join types
- Testing OS version
- Testing if the device is registered to AzureAD by the signed in user
- Testing Device Registration endpoints connectivity
- Testing Device Registration Service
- Testing if the device exists on AAD
- Testing if the device is enabled on AAD
- Testing OS version
- Testing if the device joined to the local domain
- Testing if the device is joined to AzureAD
- Testing if you signed in user is a Built-in Administrator account
- Testing if the signed in user has local admin permissions
- Testing Device Registration endpoints connectivity
- Testing Device Registration Service
- Testing if the device exists on AAD.
- Testing if the device is enabled on AAD
- Testing OS version
- Testing if the device joined to the local domain
- Testing if the device is joined to AzureAD
- Testing Automatic-Device-Join task scheduler
- Testing Domain Controller connectivity
- Testing Service Connection Point (SCP) configuration for both client and domain sides
- Testing Device Registration endpoints connectivity under system context:
- Testing connectivity over winHTTP proxy (considering if domain is bypassed)
- Testing connectivity over winInet proxy (considering if domain is bypassed)
- Testing the following with Federated domain:
- Testing MEX endpoint (for Federated domains)
- Testing windowstransport endpoints (for Federated domains)
- If federated join flow failed, checking sync join flow
- Testing OS version if it supports fallback to sync join
- Testing fallback to sync join configuration enablement
- Testing the following with Managed domain / Sync join flow:
- Testing if the device synced successfully to AAD (for Managed domains)
- Testing userCertificate attribute under AD computer object
- Testing self-signed certificate validity
- Testing if the device synced to Azure AD
- Testing Device Registration Service
- Test if the device exists on AAD.
- Test if the device enabled on AAD.
- Test if the device is not pending on AAD.
- Testing if device is stale
- Testing client-side registry setting
- Testing client-side registry configuration (tenantID, DomainName)
- Testing Domain Controller connectivity
- Testing Service Connection Point (SCP) on configuration partition
- Testing Service Connection Point (SCP) configuration
- Checks OS version
- Checks if the device joined to the local domain
- Checks if the device is joined to AzureAD
- Checks if the device hybrid, Azure AD Join or Azure AD Register
- Checks the device certificate configuration.
- Checks if the device exists on AAD.
- Checks if the device enabled on AAD.
- Checks if the device is not pending on AAD
- Shows the health status for the device
- Provides recommendations to fix unhealthy devices
- Checks OS version
- Checks if the device joined to the local domain
- Testing if the device is Hybrid Azure AD joined
- Testing if the device is Azure AD Joined
- Testing Azure AD PRT (DJ++ or ADDJ)
- Testing Enterprise PRT (DJ++)
- Testing if the device is workplace joined
- Testing the registry configuration (WPJ)
- If DSRegTool is running with elevated privileges, start log collection. Otherwise, tool shows action plan to collect the logs using Feedback hub.
No, It just retrieves data.
No, the script does not require any PowerShell module.
No, it identifies the issue and suggest recommended steps to fix it.
Here is log collection output file reference:
| File Name | Description |
|---|---|
| dsregcmd-status.txt | dsregcmd /status output |
| dsregcmd-debug.txt | dsregcmd /debug output under system context |
| DeviceInfo.txt | Following machine's information: OS version, Device Name, Object GUID, Distinguished Name and UserCertificate |
| hosts.txt | Copy of machine's hosts file |
| ipconfig-all.txt | Machine's IP address configuration |
| Winver.txt | Windows OS version |
| IdentityStore.txt | HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\IdentityStore registry value |
| WPJ-info.txt | HKEY_CURRENT_USER\Software\Microsoft\Windows\CurrentVersion\AAD registry value |
| CloudDomainJoin.txt | HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\CloudDomainJoin registry value |
| WorkplaceJoin-windows.txt | HKEY_LOCAL_MACHINE\SOFTWARE\Policies\Microsoft\Windows\WorkplaceJoin registry value |
| Winlogon-current-control-set.txt | HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\Winlogon registry value |
| WorkplaceJoin-control.txt | HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\WorkplaceJoin registry value |
| Lsa.txt | HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\Lsa registry value |
| winHTTP.txt | winHTTP configuration under system context |
| winInet-user.txt | winInet configuration under logged on user context |
| winInet-user-regkey.txt | winInet registry value under logged on user context |
| winInet-system.txt | winInet configuration under system context |
| winInet-system-regkey.txt | winInet registry value under system context |
| TestDeviceRegConnectivity-user.txt | Result of testing Device Registration endpoints connectivity under system context |
| TestDeviceRegConnectivity-system.txt | Result of testing Device Registration endpoints connectivity under system context |
| Task-Scheduler.txt | Task scheduler configuration |
| tasklist.txt | Running tasks |
| set.txt | System environment values |
| services-running.txt | Running services |
| services-config.txt | sc config |
| SCP-config-partition.txt | SCP from domain configuration partition |
| SCP-client-side.txt | SCP client-side registry value |
| Schannel.txt | Schannel registry value |
| GPResult.htm | Group Policy Result |
| Patches.htm | Installed windows updates |
| netstat-nao.txt | Established network connections |
| route-print.txt | Routing table |
| Netsetup.log | Netsetup debug logs |
| netlogon.log | Netlogon debug logs |
| Netlogon.txt | Netlogon registry value |
| AAD-Operational.evtx | CloudAP plugin and AAD broker plugin operational logs |
| AAD-Analytic.evtx | CloudAP plugin and AAD broker diagnostic logs |
| User Device Registration-Admin.evtx | Device Registration administrative logs |
| User Device Registration-Debug.evtx | Device Registration diagnostic logs |
| Biometrics-Operational.evtx | Biometrics operational logs |
| HelloForBusiness-Operational.evtx | Windows Hello for Business logs |
| LiveId-Operational.evtx | Live ID operational logs |
| Kerberos-Operational.evtx | Kerberos operational logs |
| Shell-Core-Operational.evtx | Shell core operational logs |
| WebAuthN-Operational.evtx | WebAuthN operational logs including FIDO key logs |
| WebAuth-Operational.evtx | WebAuth operational logs |
| WMI-Activity-Operational.evtx | WMI activity operational logs |
| Authentication-AuthenticationPolicyFailures-DomainController.evtx | Authentication Policy Failur logs |
| Authentication-ProtectedUser-Client.evtx | Protected user failure client logs |
| Authentication-ProtectedUserFailures-DomainController.evtx | Protected user failure authentication logs |
| Authentication-ProtectedUserSuccesses-DomainController.evtx | Protected user successes authentication logs |
| CAPI2-Operational.evtx | Certificate operational logs |
| CertPoleEng-Operational.evtx | CertPoleEng operational logs |
| Crypto-DPAPI-Operational.evtx | Crypto DPAPI operational logs |
| GroupPolicy-Operational.evtx | Group policy operational logs |
| IdCtrls-Operational.evtx | IdCtrls operational logs |
| User Control Panel-Operational.evtx | Control panel operational logs |
| System.evtx | Machine system event logs |
| Application.evtx | Machine application event logs |
| LSA.etl | LSA debug traces in binary format |
| Netmon.etl | network trace |
| WebAuth.etl | WebAuth debug traces in binary format |
| Kerberos.etl | Kerberos debug traces in binary format |
| Ntlm_CredSSP.etl | Ntlm_CredSSP debug traces in binary format |
| AADExtention\ Azure.ActiveDirectory.AADLoginForWindows |
AADExtention logs |
| AADExtention\ AzuerVMInfo.txt |
Azure VM information |
| AADExtention\ AzureVMTenantID.txt |
Tenant ID that is associated with the Azure Subscription |
| AADExtention\ AzureVMAccessToken.txt |
Azure VM Access Token |
| AADExtention\ pas.windows.net.txt |
Connectivity result to pas.windows.net |
| AADExtention\ login.microsoftonline.com.txt |
Connectivity result to login.microsoftonline.com |
| AADExtention\ device.login.microsoftonline.com.txt |
Connectivity result to device.login.microsoftonline.com |
| AADExtention\ enterpriseregistration.windows.net.txt |
Connectivity result to enterpriseregistration.windows.net |
| Log.log | Shows log collection verbose logs |
| DSRegTool.log | Copy of DSRegTool log file |