[infra] Improve CSAT engagmenet message #208
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oliviertassinari
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scope: infra
michelengelen
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Oct 6, 2024
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Alright, let's experiment with this for 4-5 weeks. We can then measure again the conversion, assuming that we close on average the same amount of issues each week. |
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Ok, we are 4-5 weeks later. I count:
This seems more or less equivalent to before. Looks like we are good. |
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I'm following up on #203 (comment). With the extra weeks of data, it now looks clear that the new notification message converts a lot less. See https://tally.so/forms/w4r5Mk/submissions. 0 feedback for MUI X in September vs. 11 in August.
This PR restores the previous message, I don't see why we changed it, I resonate a lot more with the previous message template, e.g. mui/mui-x#14291 (comment).
I have also updated the link to feels more official: https://tally.mui.com/support-satisfaction-survey.