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A comprehensive analysis of customer satisfaction trends, this study delves into feedback and service quality data to enhance the passenger experience with British Airways.

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kaushikrohit004/British-Airways-Customer-Satisfaction-Analysis

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Data Cleaning.ipynb
Data Cleaning.ipynb
 
 
Data-collection.ipynb
Data-collection.ipynb
 
 
EDA-BA-reveiws.ipynb
EDA-BA-reveiws.ipynb
 
 
Explore-customer-data.ipynb
Explore-customer-data.ipynb
 
 
LICENSE
LICENSE
 
 
README.md
README.md
 
 
cleaned-BA-reviews.csv
cleaned-BA-reviews.csv
 
 
customer_booking.csv
customer_booking.csv
 
 
filtered_customer_booking.csv
filtered_customer_booking.csv
 
 
getting_started.ipynb
getting_started.ipynb
 
 

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British-Airways-Customer-Satisfaction-Analysis

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A comprehensive analysis of customer satisfaction trends, this study delves into feedback and service quality data to enhance the passenger experience with British Airways.

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british-airways customer-satisfaction-analysis consumerexperience

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