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@mergify mergify bot commented Oct 29, 2025

Issue:
If "Ticket restrictions" are enabled, then if the agent is assigned a ticket which he is not part of, was not able to view the ticket.

Reason:
No additional check if the agent is assigned to a ticket or not.

Solution:
Add perm in list view and form view to give the perm to the assigned agent.


This is an automatic backport of pull request #2706 done by [Mergify](https://mergify.com).

@RitvikSardana RitvikSardana merged commit 543bf92 into main-hotfix Nov 7, 2025
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2 participants