v0.25.0-a1 dbt_zendesk

PR #204 includes the following updates:

Bug Fixes

• Removes logic casting ticket metric values as integers in intermediate models. This may have caused minor rounding discrepancies between the Zendesk data models and UI reports.
  • This may impact the following fields in the zendesk__ticket_metrics model, which will now be numerics rounded to the fourth decimal place:
    • first_resolution_business_minutes
    • full_resolution_business_minutes
    • first_reply_time_business_minutes
    • agent_wait_time_in_business_minutes
    • requester_wait_time_in_business_minutes
    • solve_time_in_business_minutes
    • agent_work_time_in_business_minutes
    • on_hold_time_in_business_minutes
    • new_status_duration_in_business_minutes
    • open_status_duration_in_business_minutes
    • first_reply_time_calendar_minutes
    • total_reply_time_calendar_minutes
    • ticket_unassigned_duration_calendar_minutes
    • requester_last_login_age_minutes
    • assignee_last_login_age_minutes
    • unsolved_ticket_age_minutes
    • unsolved_ticket_age_since_update_minutes
  • Particularly for the following SLA policy metrics, this may impact zendesk__sla_policies.sla_elapsed_time, which is also now a numeric rounded to the fourth decimal place:
    • agent_work_time
    • first_reply_time
    • next_reply_time
    • requester_wait_time