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docs: add AI governance support message #25579

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18 changes: 18 additions & 0 deletions content/manuals/ai/sandboxes/governance/org.md
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Expand Up @@ -54,6 +54,24 @@ To create a policy:
Existing policies are listed with their name, scope, rule count, and last
update. Use the action menu (⋮) to edit or delete a policy.

## Configure a support message

Admins can add an optional support message that appears after the policy denial
details when a sandbox action is blocked by organization governance. Use it to
point members to an internal support channel, ticket queue, or security contact.

To set the message:

1. Sign in to [Docker Home](https://app.docker.com) and select your
organization.
1. Select **AI Platform**, then **Manage**.
1. In **Support message**, enter up to 500 characters.
1. Select **Save changes**.

The message is shown only for denials caused by organization governance policy.
If you leave it blank, Docker shows the policy denial without additional contact
text.

## Network policies

### Configuring org-level network rules
Expand Down