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Faq to explain linked project sync issue #614

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Jan 9, 2025
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Faq to explain linked project sync issue #614

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git access faq
cgbl-90 Jan 9, 2025
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winkerVSbecks Jan 9, 2025
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11 changes: 11 additions & 0 deletions src/content/collaborate/access.md
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Expand Up @@ -157,6 +157,17 @@ By creating a linked project in Chromatic, you automatically have at your dispos

You can link a project during the project creation process or afterward on the project's Manage page within the Collaborators tab.

<details>
<summary>Why is my linked project showing up as <code>unknown</code>?</summary>

If you encounter an `<unknown>` project, this means Chromatic can no longer connect it to your Git repository.

To refresh the Git access token and reconnect the `<unknown>` project, request one of the account owners to log out and log back into Chromatic.

Alternatively, replace the Git token from the `Configure` tab on the `Manage` page of your project.

</details>

#### Unlinked projects

An unlinked project is perfect for teams that self-host Git or have enterprise Git providers (that aren't on Chromatic's enterprise plan). Unlinked projects still require Git; they are just not linked to a repository on GitHub, Bitbucket, or GitLab. They do not automatically [sync collaborators](/docs/collaborators#project-collaborators) or badge pull requests.
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