Agile Phase 1: concept
To research the user journey towards a given outcome, examining both digital and non-digital touch points.
Please review to the BC Government Service Design website: <www.gov.bc.ca/servicedesign/>
Outputs from these activities may be used to work on a digital service or do a Lean start-up.
There are trained staff who can assist in conduct specific behavioural research to identify opportunities to improve services through various behavioural modification techniques and monitor the improvements.
Use this activity as a guide for lean product design, definition of success metrics, conduct the first few iterations of your product development, and determine the "go/no-go" exit points.
- Value Stream Map,
- User Research
- Business Design
- Value Proposition
- Behavioural Insights Findings
- Continuous Improvement Target (nudges)
- Metrics for measuring success
- Analytics
- Scrum Team Building
- Scrum Sprints
- Produce an MVP / Highest Value Delivery
- Plan your releases / epics
- Events the allow you to pivot and refocus
- Decide early to stop building the wrong thing
To define the business opportunity and quickly produce something of value
- 5S Plan,
- Paper or digital mockups
- User Stories
- Journey Map
- Personas
- Research Plan
- Scrum Ceremonies
- Product Backlog
- Issue Tracker
- Project Principles
- Product Roadmap