add link to downgrade steps to close your account section

[mclark-ably]

Description

We say in the current steps in https://ably.com/docs/account/users#close

• Downgrade your paid package to Free:
  • Navigate to Account then Billing.
  • Click Save billing details to save your changes.

Specifically "click save billing details to save your changes" is unrelated to the downgrade package steps and where in https://ably.com/docs/pricing/free#downgrade we say "click the Downgrade button"

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[franrob-projects]

This looks good, Mike. Very fair observation! I'll add these changes to save you bit of time. Thanks!

[franrob-projects]

Full stop at the end. Nit picky I know, but needed so we continue to took pro!

Suggested change

	* "Downgrade":/docs/pricing/free#downgrade your paid "package":/docs/pricing#packages to Free
	* "Downgrade":/docs/pricing/free#downgrade your paid "package":/docs/pricing#packages to Free.

[mclark-ably]

Thanks @franrob-projects

Im not sure if the whole section might need a little tidy up imo. Specifically also it says

• After your account has been downgraded to Free, go to the My Settings page.
• Navigate to Want to delete your profile?.
• Click start to begin the closure process.

If you go to delete the account straight after downgrade you wont be able to delete the account yet. You will be faced with this screen and you will need to revisit this on or after the first of the next month

Similar to

Your account closure will take effect at the start of the next billing cycle (on the 1st of the month), once Ably confirms that your final invoice has been paid.

Im not sure that quite fits into the flow?

I also think there should be more visibility of the disconnect sso provider section, because I don't think it is clear that you will need to do this as you will otherwise be presented with a contact us link instead of start deletion process link e.g. it says

Click start to begin the closure process.

I think a note there to say if you don't see the start link but a contact us link it will usually mean you will need to disconnect your sso (oauth) provider and link to the section