CUSTOMER CHURN ANALYSIS USING POWER BI DESKTOP

This project uses Microsoft Power BI Desktop to Transform, load and visualize the data.

DAX FORMULAS USED

Total_customers = COUNT('churn analysis dataset'[CustomerID])

Churned customers = COUNT('churn analysis dataset'[Churn])

% Churn Rate = (SUM('churn analysis dataset'[Churn])/'churn analysis dataset'[Total_customers])

DATASET The dataset used is uploaded and the source is Kaggle.

DASHBOARD