Skip to content
Merged
Show file tree
Hide file tree
Changes from all commits
Commits
File filter

Filter by extension

Filter by extension

Conversations
Failed to load comments.
Loading
Jump to
Jump to file
Failed to load files.
Loading
Diff view
Diff view
6 changes: 4 additions & 2 deletions fern/assistants/call-recording.mdx
Original file line number Diff line number Diff line change
Expand Up @@ -398,6 +398,10 @@ console.log("Messages:", call.artifact.messages);
console.log("Nodes:", call.artifact.nodes);
```

<Note>
The `recording` and `logUrl` values are private, authenticated URLs — they can't be downloaded directly. See [Retrieve call artifacts](/assistants/retrieve-call-artifacts) for how to fetch the actual files.
</Note>

## Privacy and Compliance

### Legal Considerations
Expand Down Expand Up @@ -438,7 +442,6 @@ Use the comprehensive artifact data for analysis:
{
"callId": "call-123",
"artifact": {
"recording": "https://api.vapi.ai/recordings/call-123.mp3",
"transcript": [
{
"role": "assistant",
Expand All @@ -451,7 +454,6 @@ Use the comprehensive artifact data for analysis:
"time": 3.2
}
],
"logUrl": "https://api.vapi.ai/logs/call-123.json",
"messages": [
{
"role": "assistant",
Expand Down
Original file line number Diff line number Diff line change
Expand Up @@ -2,12 +2,12 @@
title: Retrieve call artifacts
subtitle: Download recordings and call logs from Vapi's private storage using authenticated, short-lived URLs.
description: How to download call recordings and logs from Vapi's private storage using your Private API Key and short-lived, authenticated redirect URLs.
slug: security-and-privacy/retrieve-call-artifacts
slug: assistants/retrieve-call-artifacts
---

## Overview

For HIPAA-enabled organizations, call recordings and logs are stored in a private bucket. These URLs are not directly downloadable.
Call recordings and logs are stored in a private bucket. These URLs aren't directly downloadable.

To retrieve a recording or log file, call the Vapi API with your **Private API Key**. The API responds with a `302` redirect to a short-lived, authenticated download URL.

Expand Down Expand Up @@ -67,4 +67,4 @@ curl -L \

<Note>
Signed URLs returned by these endpoints expire after a short period. Always request a fresh URL from the API rather than caching the redirect target.
</Note>
</Note>
7 changes: 5 additions & 2 deletions fern/docs.yml
Original file line number Diff line number Diff line change
Expand Up @@ -386,6 +386,9 @@ navigation:
- page: Call recording
path: assistants/call-recording.mdx
icon: fa-light fa-circle-dot
- page: Retrieve call artifacts
path: assistants/retrieve-call-artifacts.mdx
icon: fa-light fa-download
# Squads moved to top-level section

- section: Outbound Campaigns
Expand Down Expand Up @@ -754,8 +757,6 @@ navigation:
path: security-and-privacy/hipaa.mdx
- page: Zero Data Retention (ZDR)
path: security-and-privacy/zero-data-retention.mdx
- page: Retrieve call artifacts
path: security-and-privacy/retrieve-call-artifacts.mdx
- page: PCI compliance
path: security-and-privacy/PCI.mdx
- page: Proxy server guide
Expand Down Expand Up @@ -885,6 +886,8 @@ navigation:
- tab: changelog

redirects:
- source: /security-and-privacy/retrieve-call-artifacts
destination: /assistants/retrieve-call-artifacts
- source: /developer-documentation
destination: /introduction
- source: /documentation/general/changelog
Expand Down
2 changes: 1 addition & 1 deletion fern/fern.config.json
Original file line number Diff line number Diff line change
@@ -1,4 +1,4 @@
{
"organization": "vapi",
"version": "5.59.0"
"version": "5.72.1"
}
2 changes: 1 addition & 1 deletion fern/security-and-privacy/hipaa.mdx
Original file line number Diff line number Diff line change
Expand Up @@ -217,7 +217,7 @@ When HIPAA mode is enabled, Vapi does not store structured outputs by default. T

## Retrieving Call Artifacts from Private Storage

For HIPAA-enabled organizations, call recordings and logs are stored in a private bucket and cannot be downloaded directly from the URLs returned in webhooks or API responses. To retrieve recordings, call logs, or other artifacts, call the Vapi API with your Private API Key, see [Retrieve call artifacts](/security-and-privacy/retrieve-call-artifacts) for the full list of endpoints and example requests. This retrieval method is the same for HIPAA and non-HIPAA organizations alike.
For HIPAA-enabled organizations, call recordings and logs are stored in a private bucket and cannot be downloaded directly from the URLs returned in webhooks or API responses. To retrieve recordings, call logs, or other artifacts, call the Vapi API with your Private API Key, see [Retrieve call artifacts](/assistants/retrieve-call-artifacts) for the full list of endpoints and example requests. This retrieval method is the same for HIPAA and non-HIPAA organizations alike.

## Need Further Assistance?

Expand Down
Loading