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Update cost-routing.mdx
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bephrem1 committed Apr 16, 2024
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Expand Up @@ -27,22 +27,25 @@ There are 2 places these charges can end up:
1. **Provider-side:** in the account you have with the provider.
2. **With Vapi:** in your Vapi account.

### Provider-side Billing
<AccordionGroup>
<Accordion title="Billed Provider-side" icon="washing-machine" iconType="solid" defaultOpen={true}>
If we have [provider keys](/provider-keys) on file for a provider, the cost will be seen directly
in your account with the provider. Vapi will have made the request on your behalf with your provider key.

If we have [provider keys](/provider-keys) on file for a provider, the cost will be seen directly
in your account with the provider. Vapi will have made the request on your behalf with your provider key.
No charge will be made to your Vapi account.

No charge will be made to your Vapi account.
Charges for inbound/outbound phone calling (telephony) will always end up where the phone number
was provisioned. If you import a phone number from Twilio or Vonage, per-minute charges for calling
those numbers will appear with them.

Charges for inbound/outbound phone calling (telephony) will always end up where the phone number
was provisioned. If you import a phone number from Twilio or Vonage, per-minute charges for calling
those numbers will appear with them.
</Accordion>
<Accordion title="Billed with Vapi" icon="v" iconType="solid" defaultOpen={true}>
If no key is found on-file for the provider, Vapi will make the API request itself (with Vapi's own keys, at Vapi's expense). This expense is then passed on [**at-cost**](/glossary#at-cost) to be billed directly to your Vapi account.

### Billed with Vapi
No charge will show up provider-side.

If no key is found on-file for the provider, Vapi will make the API request itself (with Vapi's own keys, at Vapi's expense). This expense is then passed on [**at-cost**](/glossary#at-cost) to be billed directly to your Vapi account.

No charge will show up provider-side.
</Accordion>
</AccordionGroup>

## Billing That "Just Works"

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