Discord

A fully featured ticket bot built in JavaScript. Users can create tickets via reaction or command, fill out a description popup, and get connected to staff instantly — all inside a dedicated channel per ticket.

Features

• Ticket creation — reaction or command triggered, opens a modal for the user to describe their issue
• Auto-setup — creates a private channel, tags the user and relevant staff, and displays their request clearly
• Closing system — controlled close flow so tickets don't just disappear
• Transcripts — full conversation saved when a ticket closes
• Stats — ticket activity tracked in a local SQLite database

Stack

• JavaScript (Node.js)
• Discord.js
• SQLite — local database for stats
• YAML — config and language strings

Setup

1. Clone the repo and install dependencies:

   npm install

2. Edit config.yml with your bot token and server settings.

3. Customise lang.yml if you want to change any bot messages.

4. Run the bot:

   node index.js

Requirements

• Node.js 16+
• A Discord application with bot token — Discord Developer Portal
• Bot needs permissions: Manage Channels, Manage Roles, Read Messages, Send Messages, Embed Links

Status

Working and self-hostable.