Merge pull request #34 from Smartbear-Unimi/29-faq-section

New question in troubleshooting
Smartbear-Unimi · Jul 8, 2024 · 3ecb12e · 3ecb12e
2 parents cbe9117 + db417af
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diff --git a/content/en/docs/help/troubleshooting/index.md b/content/en/docs/help/troubleshooting/index.md
@@ -44,3 +44,10 @@ Please check the following items:
 1. The patient has turned on the Internet connection;
 2. The IMEI in the App settings is correct
 3. The IMEI in the App settings corresponds to the one you enter in the dashboard.
+
+## 6. Why can I not insert a patient's birth date in the record?
+
+The birthdate of a patient is saved in the following format: YYYY-MM in the Overview tab, for instance if a patient was born on October 1, 1958, you can either:
+
+1. Select 1958 and October from the calendar OR
+2. Type 1958-10.