The 360-degree feedback tool for teams!
ThreeSixty is a tool to perform quantitative and unbiased 360-degree feedback surveys. It's strongly inspired by the approach of https://github.com/ALRW/three-sixty and https://github.com/Thermondo/threesixty
It stands on the shoulders of Google App Suite and relies on it to do all of its heavy lifting:
- Using google forms to collect feedback data
- Using google sheets to act as a data store
- Using google apps scripts to provide the glue
To set up and deploy a new version of this application in your own G-Suite perform the following:
git clone [email protected]:Macavity/three-sixty.git && cd three-sixtyNow you should create a copy of the questions.csv.dist under the name questions.csv and fill it with your own questions.
npm install -g @google/clasp && npm installclasp login
⚠️ At this point you may be asked to enable to google apps script API. Through the script console. Be aware that once this has been done it can take up to 24 hours for this change to take affect and the following commands will throw errors until it is complete.
clasp create --type webappThen update the created appsscript.json to match your timezone:
{
"timeZone": "America/New_York",
"dependencies": {
},
"webapp": {
"access": "MYSELF",
"executeAs": "USER_DEPLOYING"
},
"exceptionLogging": "STACKDRIVER"
}At this point you can glance into the .env.dist file and decide if you want to customize some of the provided options.
You do this by creating a copy of it with the name .env and uncomment the lines you want to adjust.
This command will build your app, push it to the server and deploy it.
npm run deployBefore you can use the application you'll need to give it permission to access
certain google resources. For this you need to wait until the deployment has uploaded the script files,
and they are visible in the "Files" area of the Web-Editor.
To find the Web-Editor, navigate to: Google apps scripts and open the Three-sixty project.
Once the App.gs is available, activate it and click on Run > Run function > any function is fine in the navigation
bar. This will open a prompt and ask you to give this script the permissions it requires.
We can now access our running app by running the following in the command line:
clasp open --webappYou should now see the following:
If you receive the following error:
Missing required parameters: scriptId
Then you can open your deployed application by navigating to the
Google apps scripts page and opening your project
by clicking on Three-sixty and then Open.
Once the script has opened, navigate to Publish > Deploy as web app and
copy the url for the currently deployed version of your application. In a new
tab navigate to this url and you should see the current running version of your
360° feedback tool.
360-degree surveys can be great tools when performed correctly. If they are not, you risk that the recipients of constructive feedback will not fully accept the feedback or worse go into denial.
ThreeSixty does not share the results directly with employees. They should be only shared in a guided reflection session (1on1-meeting). It is important to help the receiver to reflect on feedback to increase chances of acceptance. The results should be also accompanied by proposed actions. Those actions should help the employee to overcome weaknesses.
Further reading:
ThreeSixty uses the same set of questions for all surveys. Handpicking questions per employee will lead to biased results since you will unconsciously select questions that confirm preexisting assumptions.
As an added bonus you are able to compare results between employees.
Further reading:
ThreeSixty is a yes-no (polar) survey tool. This does not compromise your data quality. Polar surveys can increase response rates and participant satisfaction. This allows them to yield better results than other survey techniques.
Bear in mind that questions are not interpreted separately but as a whole for a given attribute. You do not survey for individual statements but a small set of attributes.
Please note that yes-no surveys are vulnerable to suggestibility. To avoid this, we recommend to use the simplest form of a statement. It should not include negations. This should be also taken into account when reviewing a set of questions.
The effect can be eliminated by only evaluating standard deviation between all employees.
Further reading: