Troubleshooting Steps

Signed-off-by: Anurag Guda <[email protected]>

README.md

@@ -114,6 +114,9 @@ For more Information about customize the values, please refer [Installation](htt
 
 `NOTE:` (Cloud Native Stack does not allow the deployment of several control plane nodes)
 
+# Troubleshooting
+
+[Troubleshoot CNS installation issues](https://github.com/NVIDIA/cloud-native-stack/blob/master/troubleshooting/README.md)
 
 # Getting help or Providing feedback
 

troubleshooting/README.md

@@ -0,0 +1,6 @@
+# CNS Troubleshooting
+
+CNS deployment may fail for diverse reasons.
+The topics below provide some guidance to root cause the issue.
+
+[DNS Issues](https://github.com/NVIDIA/cloud-native-stack/blob/master/troubleshooting/dns.md)

troubleshooting/dns.md

@@ -0,0 +1,62 @@
+# DNS troubleshooting
+
+## DNS resolution for pods
+
+### Driver Container failed to access archive.ubuntu.com
+
+#### Issue:
+
+Driver Container logs display the following error messages:
+![driver container logs](https://github.com/NVIDIA/cloud-native-stack/blob/master/troubleshooting/driver-container-logs.png)
+
+
+#### Troubleshooting:
+
+follow the steps located here: https://kubernetes.io/docs/tasks/administer-cluster/dns-debugging-resolution/ to troubleshoot DNS pod resolution.
+
+To install the dnsutils pod, launch the command:
+```
+kubectl apply -f https://k8s.io/examples/admin/dns/dnsutils.yaml
+```
+
+In a working CNS deployment, you should have an output similar to below:
+
+```
+nvidia@ipp1-1394:~$ kubectl exec -i -t dnsutils -- nslookup archive.ubuntu.com
+Server:		10.96.0.10
+Address:	10.96.0.10#53
+
+Non-authoritative answer:
+Name:	archive.ubuntu.com
+Address: 91.189.91.82
+Name:	archive.ubuntu.com
+Address: 185.125.190.82
+Name:	archive.ubuntu.com
+Address: 185.125.190.83
+Name:	archive.ubuntu.com
+Address: 185.125.190.81
+Name:	archive.ubuntu.com
+Address: 91.189.91.81
+Name:	archive.ubuntu.com
+Address: 91.189.91.83
+Name:	archive.ubuntu.com
+Address: 2620:2d:4002:1::103
+Name:	archive.ubuntu.com
+Address: 2620:2d:4000:1::101
+Name:	archive.ubuntu.com
+Address: 2620:2d:4002:1::102
+Name:	archive.ubuntu.com
+Address: 2620:2d:4002:1::101
+Name:	archive.ubuntu.com
+Address: 2620:2d:4000:1::103
+Name:	archive.ubuntu.com
+Address: 2620:2d:4000:1::102
+```
+
+Note that Name must be exactly 'archive.ubuntu.com':
+
+***Name:	archive.ubuntu.com***
+
+
+If you get a different output, it is recommended to fix the root cause (check with the team in charge of the DNS server. They may have created an entry for the archive.ubuntu.com and if this is the case, they must remove it).
+