Enable quick assign of users as AdminCC or Owner and improve the layout with moving the "people" tab onto the right upper corner.
- Quick assign of people as Owner or AdminCC (Configurable)
- Quick removal of people registered as AdminCc or Requestor
- Switched positions of ticket people and reminders
This project is licensed under the terms of the GNU General Public License Version 2.
This software is Copyright (c) 2018 by NETWAYS GmbH [email protected].
For bugs and feature requests please head over to our issue tracker. You may also send us an email to [email protected] for general questions or to get technical support.
- RT 4.4.2
Extract this extension to a temporary location.
Git clone:
cd /usr/local/src
git clone https://git.netways.org/rt4/rt-extension-quickassign
Tarball download:
cd /usr/local/src
wget https://git.netways.org/rt4/rt-extension-quickassign/repository/master/archive.tar.gz
tar xzf archive.tar.gz
Navigate into the source directory and install the extension. (May need root permissions.)
perl Makefile.PL
make
make install
Edit your /opt/rt4/etc/RT_SiteConfig.pm
Add this line:
Plugin('RT::Extension::Netways');
Clear your mason cache:
rm -rf /opt/rt4/var/mason_data/obj
Restart your webserver.
$QuickAssign_Enabled
If enabled, shows the form controls to quickly assign people as AdminCc or Owner.
$QuickAssign_Group
Which group's members should be choosable when showing the quick assign form controls.
Set($QuickAssign_Enable, 1);
Set($QuickAssign_Group, 'netways');