HappyCoderHackathons · masonbair · Jan 18, 2026 · Jan 18, 2026
diff --git a/ticket-frontend/src/lib/components/image-preview.svelte b/ticket-frontend/src/lib/components/image-preview.svelte
@@ -0,0 +1,187 @@
+<script lang="ts">
+  /**
+   * ImagePreview component for displaying images from URLs
+   * Includes error handling, loading states, and click-to-expand functionality
+   */
+
+  interface Props {
+    urls: string[];
+    maxHeight?: number;
+  }
+
+  let { urls, maxHeight = 300 }: Props = $props();
+
+  interface ImageState {
+    url: string;
+    loading: boolean;
+    error: boolean;
+    expanded: boolean;
+  }
+
+  let images = $state<ImageState[]>([]);
+  let expandedIndex = $state<number | null>(null);
+
+  // Initialize image states when URLs change
+  $effect(() => {
+    images = urls.map(url => ({
+      url,
+      loading: true,
+      error: false,
+      expanded: false
+    }));
+  });
+
+  function handleImageLoad(index: number) {
+    images[index].loading = false;
+    images[index].error = false;
+  }
+
+  function handleImageError(index: number) {
+    images[index].loading = false;
+    images[index].error = true;
+  }
+
+  function toggleExpand(index: number) {
+    expandedIndex = expandedIndex === index ? null : index;
+  }
+
+  function closeExpanded() {
+    expandedIndex = null;
+  }
+
+  // Close expanded view on Escape key
+  function handleKeydown(e: KeyboardEvent) {
+    if (e.key === 'Escape' && expandedIndex !== null) {
+      closeExpanded();
+    }
+  }
+</script>
+
+<svelte:window onkeydown={handleKeydown} />
+
+{#if images.length > 0}
+  <div class="space-y-3 mt-3">
+    <div class="flex items-center gap-2 text-xs text-muted-foreground">
+      <svg class="w-4 h-4" fill="none" stroke="currentColor" viewBox="0 0 24 24">
+        <path stroke-linecap="round" stroke-linejoin="round" stroke-width="2" d="M4 16l4.586-4.586a2 2 0 012.828 0L16 16m-2-2l1.586-1.586a2 2 0 012.828 0L20 14m-6-6h.01M6 20h12a2 2 0 002-2V6a2 2 0 00-2-2H6a2 2 0 00-2 2v12a2 2 0 002 2z" />
+      </svg>
+      <span>Detected {images.length} {images.length === 1 ? 'image' : 'images'}</span>
+    </div>
+
+    <div class="grid grid-cols-1 gap-3">
+      {#each images as image, i}
+        <div class="relative rounded-lg border border-border overflow-hidden bg-muted/30">
+          {#if image.loading}
+            <div 
+              class="flex items-center justify-center bg-muted/50"
+              style="height: {maxHeight}px"
+            >
+              <div class="flex flex-col items-center gap-2">
+                <div class="w-8 h-8 border-2 border-primary border-t-transparent rounded-full animate-spin"></div>
+                <span class="text-xs text-muted-foreground">Loading image...</span>
+              </div>
+            </div>
+          {/if}
+
+          {#if image.error}
+            <div 
+              class="flex items-center justify-center bg-destructive/5"
+              style="height: {maxHeight}px"
+            >
+              <div class="flex flex-col items-center gap-2 p-4 text-center">
+                <svg class="w-10 h-10 text-destructive/50" fill="none" stroke="currentColor" viewBox="0 0 24 24">
+                  <path stroke-linecap="round" stroke-linejoin="round" stroke-width="2" d="M12 8v4m0 4h.01M21 12a9 9 0 11-18 0 9 9 0 0118 0z" />
+                </svg>
+                <span class="text-xs text-destructive">Failed to load image</span>
+                <a 
+                  href={image.url} 
+                  target="_blank" 
+                  rel="noopener noreferrer"
+                  class="text-xs text-primary hover:underline break-all"
+                >
+                  Open in new tab
+                </a>
+              </div>
+            </div>
+          {:else}
+            <button
+              type="button"
+              onclick={() => toggleExpand(i)}
+              class="w-full cursor-zoom-in hover:opacity-90 transition-opacity"
+              style="display: {image.loading ? 'none' : 'block'}"
+            >
+              <img
+                src={image.url}
+                alt="Ticket attachment"
+                onload={() => handleImageLoad(i)}
+                onerror={() => handleImageError(i)}
+                class="w-full h-auto object-contain"
+                style="max-height: {maxHeight}px"
+              />
+            </button>
+
+            <!-- Image URL caption -->
+            <div class="px-3 py-2 bg-muted/50 border-t border-border">
+              <a 
+                href={image.url} 
+                target="_blank" 
+                rel="noopener noreferrer"
+                class="text-xs text-primary hover:underline break-all flex items-center gap-1"
+              >
+                <svg class="w-3 h-3 flex-shrink-0" fill="none" stroke="currentColor" viewBox="0 0 24 24">
+                  <path stroke-linecap="round" stroke-linejoin="round" stroke-width="2" d="M10 6H6a2 2 0 00-2 2v10a2 2 0 002 2h10a2 2 0 002-2v-4M14 4h6m0 0v6m0-6L10 14" />
+                </svg>
+                <span class="truncate">{image.url}</span>
+              </a>
+            </div>
+          {/if}
+        </div>
+      {/each}
+    </div>
+  </div>
+{/if}
+
+<!-- Expanded Image Modal -->
+{#if expandedIndex !== null && !images[expandedIndex].error}
+  <div 
+    class="fixed inset-0 z-50 bg-black/90 flex items-center justify-center p-4"
+    onclick={closeExpanded}
+    role="button"
+    tabindex="0"
+    aria-label="Close expanded image"
+  >
+    <button
+      type="button"
+      onclick={closeExpanded}
+      class="absolute top-4 right-4 p-2 rounded-lg bg-white/10 hover:bg-white/20 text-white transition-colors"
+      aria-label="Close"
+    >
+      <svg class="w-6 h-6" fill="none" stroke="currentColor" viewBox="0 0 24 24">
+        <path stroke-linecap="round" stroke-linejoin="round" stroke-width="2" d="M6 18L18 6M6 6l12 12" />
+      </svg>
+    </button>
+
+    <div class="max-w-7xl max-h-[90vh] overflow-auto" onclick={(e) => e.stopPropagation()}>
+      <img
+        src={images[expandedIndex].url}
+        alt="Expanded ticket attachment"
+        class="w-auto h-auto max-w-full max-h-[90vh] object-contain"
+      />
+    </div>
+
+    <div class="absolute bottom-4 left-1/2 transform -translate-x-1/2 bg-black/70 text-white px-4 py-2 rounded-lg text-sm">
+      Click anywhere to close • ESC to exit
+    </div>
+  </div>
+{/if}
+
+<style>
+  /* Smooth loading animation */
+  @keyframes spin {
+    to { transform: rotate(360deg); }
+  }
+
+  .animate-spin {
+    animation: spin 1s linear infinite;
+  }
+</style>
diff --git a/ticket-frontend/src/lib/components/ticket-card.svelte b/ticket-frontend/src/lib/components/ticket-card.svelte
@@ -1,5 +1,6 @@
 <script lang="ts">
   import type { Ticket, TicketPriority } from '$lib/stores/tickets';
+  import { hasImageUrls } from '$lib/utils/imageDetection';
 
   interface Props {
     ticket: Ticket;
@@ -11,6 +12,11 @@
 
   let { ticket, isSelected = false, isDraggable = true, onselect, ondragstart }: Props = $props();
 
+  // Check if ticket contains images
+  let containsImages = $derived(
+    hasImageUrls(ticket.title || '') || hasImageUrls(ticket.description || '')
+  );
+
   const priorityStyles: Record<TicketPriority, string> = {
     critical: 'bg-destructive/10 text-destructive border-destructive/30',
     high: 'bg-warning/10 text-warning border-warning/30',
@@ -95,6 +101,13 @@
           <span>{ticket.category.toLowerCase()}</span>
         </div>
       {/if}
+      {#if containsImages}
+        <div class="flex items-center gap-1 text-primary" title="Contains images">
+          <svg class="w-3.5 h-3.5" fill="none" stroke="currentColor" viewBox="0 0 24 24">
+            <path stroke-linecap="round" stroke-linejoin="round" stroke-width="2" d="M4 16l4.586-4.586a2 2 0 012.828 0L16 16m-2-2l1.586-1.586a2 2 0 012.828 0L20 14m-6-6h.01M6 20h12a2 2 0 002-2V6a2 2 0 00-2-2H6a2 2 0 00-2 2v12a2 2 0 002 2z" />
+          </svg>
+        </div>
+      {/if}
       {#if ticket.aiReasoning}
         <div class="flex items-center gap-1 text-accent" title="AI analysis available">
           <svg class="w-3.5 h-3.5" fill="none" stroke="currentColor" viewBox="0 0 24 24">

diff --git a/ticket-frontend/src/lib/components/ticket-detail.svelte b/ticket-frontend/src/lib/components/ticket-detail.svelte
@@ -4,6 +4,8 @@
   import { users, currentUser } from '$lib/stores/users.ts';
   import AiReasoningPanel from './ai-reasoning-panel.svelte';
   import UnassignModal from './unassign-modal.svelte';
+  import ImagePreview from './image-preview.svelte';
+  import { extractImageUrls } from '$lib/utils/imageDetection';
 
   interface Props {
     ticket: Ticket;
@@ -20,6 +22,13 @@
 
   let showUnassignModal = $state(false);
   let pendingUnassignUser = $state<string | null>(null);
+
+  // Extract image URLs from ticket description and title
+  let imageUrls = $derived(() => {
+    const titleImages = extractImageUrls(ticket.title || '');
+    const descImages = extractImageUrls(ticket.description || '');
+    return [...titleImages, ...descImages];
+  });
 
   $effect(() => {
     editedTitle = ticket.title;
@@ -388,6 +397,11 @@
                 </button>
               {/if}
             </div>
+
+            <!-- Image Preview Section -->
+            {#if imageUrls().length > 0}
+              <ImagePreview urls={imageUrls()} maxHeight={300} />
+            {/if}
           {/if}
 
         </div>

diff --git a/ticket-frontend/src/lib/utils/imageDetection.ts b/ticket-frontend/src/lib/utils/imageDetection.ts
@@ -0,0 +1,116 @@
+/**
+ * Utility functions for detecting and extracting image URLs from text
+ */
+
+// Common image extensions
+const IMAGE_EXTENSIONS = [
+  'jpg', 'jpeg', 'png', 'gif', 'webp', 'svg', 'bmp', 'ico', 'tiff', 'tif'
+];
+
+// Pattern to match image URLs
+const IMAGE_URL_PATTERN = new RegExp(
+  `https?://[^\\s<>"{}|\\\\^[\`]+\\.(${IMAGE_EXTENSIONS.join('|')})(?:[?#][^\\s]*)?`,
+  'gi'
+);
+
+// Pattern to match URLs that might contain images (like your Google example)
+const POTENTIAL_IMAGE_URL_PATTERN = /https?:\/\/[^\s<>"{}|\\^[\`]+/gi;
+
+/**
+ * Extract all image URLs from text
+ * @param text - The text to search for image URLs
+ * @returns Array of unique image URLs found in the text
+ */
+export function extractImageUrls(text: string): string[] {
+  if (!text) return [];
+
+  const urls = new Set<string>();
+
+  // Match direct image URLs (with common image extensions)
+  const directMatches = text.match(IMAGE_URL_PATTERN);
+  if (directMatches) {
+    directMatches.forEach(url => urls.add(url));
+  }
+
+  // Match potential image URLs (including services like imgur, Google images, etc.)
+  const potentialMatches = text.match(POTENTIAL_IMAGE_URL_PATTERN);
+  if (potentialMatches) {
+    potentialMatches.forEach(url => {
+      // Check if URL is from known image hosting services
+      if (isLikelyImageUrl(url)) {
+        urls.add(url);
+      }
+    });
+  }
+
+  return Array.from(urls);
+}
+
+/**
+ * Check if a URL is likely to be an image based on domain or query parameters
+ * @param url - The URL to check
+ * @returns True if the URL is likely an image
+ */
+function isLikelyImageUrl(url: string): boolean {
+  const lowerUrl = url.toLowerCase();
+
+  // Known image hosting services
+  const imageHosts = [
+    'imgur.com',
+    'i.imgur.com',
+    'gstatic.com', // Google images
+    'googleusercontent.com',
+    'cloudinary.com',
+    'amazonaws.com', // S3
+    'cloudfront.net',
+    'flickr.com',
+    'staticflickr.com',
+    'photobucket.com',
+    'imageshack.com',
+    'tinypic.com',
+    'postimg.cc',
+    'imgbb.com',
+    'ibb.co',
+    'giphy.com',
+    'tenor.com'
+  ];
+
+  // Check if URL contains image hosting domains
+  if (imageHosts.some(host => lowerUrl.includes(host))) {
+    return true;
+  }
+
+  // Check for image extensions
+  if (IMAGE_EXTENSIONS.some(ext => lowerUrl.includes(`.${ext}`))) {
+    return true;
+  }
+
+  return false;
+}
+
+/**
+ * Check if text contains any image URLs
+ * @param text - The text to check
+ * @returns True if the text contains at least one image URL
+ */
+export function hasImageUrls(text: string): boolean {
+  return extractImageUrls(text).length > 0;
+}
+
+/**
+ * Replace image URLs in text with placeholders
+ * Useful for displaying text without inline URLs
+ * @param text - The text to process
+ * @param placeholder - The placeholder text (default: "[Image]")
+ * @returns Text with image URLs replaced
+ */
+export function replaceImageUrls(text: string, placeholder: string = '[Image]'): string {
+  const imageUrls = extractImageUrls(text);
+  let result = text;
+
+  imageUrls.forEach(url => {
+    result = result.replace(url, placeholder);
+  });
+
+  return result;
+}