Here are suggested things to check about the broker:
- Check whether they're on FCA Register.
- Check FCA's ScamSmart.
- Check Unauthorised firms and individuals at FCA.
- For Swiss financial market, read public warnings issued by FINMA.
- Check Forex Peace Army database of brokers stealing traders money.
- Check other broker blacklists such as BSA.
- Check the Point of Contact for the IP address using ARIN whois lookup (see: ARIN and IANA).
If you believe you got scammed, find below suggested actions to take.
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For Swiss financial market, report an incident to FINMA.
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Contact the bank to report the fraud and check whether the deposit is eligible for a chargeback.
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If broker's software is hosted on MQL5.com, report it to Service Desk at MQL5 (in Profile).
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Report the broker's website to Google's Safe Browsing to warn others.
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File a case at Forex Peace Army Court.
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Use ICANN's WHOIS Lookup to check the owner of the domain (or use
whois
command). -
If they're hiding their true identity behind protected WHOIS, try sending the e-mail to the protected e-mail (it'll be forwarded), if won't help, contact WhoisGuard. You can also file a complaint to the Better Business Bureau and ICANN. You can also take a legal action to make WhoisGuard to reveal the identity of the person who victimized them, read: WhoisGuard Complaint.
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If they're hosted on GoDaddy, check on GoDaddy WHOIS database directly.
- Contact Citizens Advice consumer service to get an advice.
- Complain to the Ombudsman Association.
- Contact ConsumerLine to make a complaint against a trader, report a fraud or ask about your consumer rights.
- Open a fraud case with the London Metropolitan Police Fraud Department.
As a last resort, due to the high costs, you can look for a law firm specialising in Forex & Binary Options litigation. They can help you with diligence report on target company, legal documentation, out-of court settlement or any other statutory legislation applicable in your own country. They can also give you an advice whether you may be entitled to claim a chargeback from your bank. However, be careful to not get into another scam company.
- Regulated Forex Brokers.
- Tips and Tricks for the Ultimate Beginner.
- Investment fraud - check the facts.
- False advertising (engaging in false advertisements is a federal crime, see U.S. Code § 54).