CA: Document Account Unlock Process

[JohnNKing]

Backlog Task

Document the process of unlocking out SFTP service account if it becomes locked (e.g. due to excessive logins)

Completion Criteria

• We've documented the process for unlocking our CDPH SFTP account.
• We've documented which scenario(s) can cause our CDPH SFTP account to become locked.

Tasks

• What tasks need to be done to fulfill the completion criteria?

Other Notes

• Any other notes to help clarify this task for the team