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External phone provider Azure Functions sample

This external phone provider (EPP) sample connects Microsoft Entra ID to a phone provider for SMS and voice one-time passwords (OTPs). It includes Infobip, Soprano, and Telesign adapters that use OAuth through managed identity federation.

Guided setup deploys one regional endpoint with one provider. Choose JavaScript, C#, or Python; JavaScript is the default.

Quick start

Start onboarding: download and run the setup script

Guided setup creates your application registration, deploys the Azure resources, and configures the endpoint. Check the required access and tools first, then follow the download-and-run instructions. The guide continues with provider authorization, testing, and activation.

Features

  • One Send OTP API for SMS, voice, and evaluation requests.
  • Guided deployment with Azure Functions authentication (Easy Auth), Key Vault, and monitoring.
  • Evaluation mode to check authentication and decryption without sending a message.

Prerequisites

Architecture

Single-region architecture showing Easy Auth, SendOtp, the Key Vault encryption certificate, outbound OAuth identity, monitoring, and phone delivery

Open the full-size diagram.

Easy Auth validates the Microsoft caller. The Function decrypts the request and, in live mode, submits it to the configured provider. A successful response confirms provider acceptance; confirm recipient delivery separately.

Get started

Follow the deployment guide:

  1. Prepare access, tools, and budget.
  2. Download and run the setup script.
  3. Authorize the provider and test.
  4. Activate and hand over.

Documentation

Task Guide
Deploy or rerun setup Setup reference
Configure provider access Configuration and validation
Understand settings and provider behavior Technical reference
Resolve a problem Troubleshooting
Monitor requests and failures Monitoring
Review the request and response Send OTP API
Develop or extend the sample JavaScript, C#, Python, or add a provider

See the documentation index for all guides.

Advanced deployment guides

Get help

For provider access and account issues, use your provider's support channel. For Microsoft Entra ID configuration, use Microsoft support. Report sample issues in GitHub Issues.

Keep credentials, phone numbers, OTPs, encrypted request bodies, and raw provider responses out of issues and support requests.

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